Protective Intelligence Center Analyst

Crisis24 Solutions (PTY) LTD, Block A, The Terraces, Cape Town, South Africa, Req #11005

Monday, November 11, 2024

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

Crisis24’s Protective Intelligence Center (PIC) has a simple but critical mission: We aim to proactively identify, assess and mitigate threats and hazards to our Principals and client enterprises, and the respective Crisis24 Agents and Analysts who keep them safe. The PIC leverages advanced technology, OSINT, HUMINT, and internal subject matter experts to provide timely, accurate and actionable intelligence.

What You Will Work On

As Protective Intelligence Analyst you will proactively identify, track and assess known and emerging risks, provide incident response & triage, travel risk support, security assessments, online research and investigations. You will also receive training on investigative and threat assessment techniques and best practices in furtherance of the PIC’s protective mission.

Who You Will Work With

You will work closely with the rest of the PIC Team, in a largely virtual capacity. On a day-to-day basis, you will most frequently interact with the Protective Operations Analyst (Watch Desk Analyst) on shift with you, along with the Intelligence Operations Coordinator, any Lead Analysts, Manager or Director who may be working at the time (contingent upon time of day). There is shift turnover at the start and end of every shift, as well as daily standup meetings with internal PIC leadership Monday through Friday.

What You Will Bring

Required Qualifications

• Bachelor’s degree or equivalent work experience; A degree focused on Intelligence Studies, Political Science, International Relations, or National Security is a plus.
• Strong critical thinking skills, sound judgment, meticulous attention to detail, and an aptitude for rapidly assimilating new information.
• Demonstrated interest in supporting physical security.
• Aptitude for clear and effective written and verbal communications under time-sensitive conditions.
• Ability to assess information quickly and accurately for credibility, relevance, and importance.
• Ability to establish priorities, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment.
• Working knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint.
• Schedule flexibility and the ability to work night and weekend shifts.
• Must maintain a high degree of confidentiality.

Desired Qualifications

• Three or more years of experience in a protective intelligence or similar role.
• Advanced knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint.
• Working or greater knowledge of mapping technologies such as Google Maps and ArcGIS.
• Working or greater knowledge of commonly used intelligence platforms and resources.
• Broad geopolitical awareness, knowledge of global events, and cultural sensitivity.
• Familiarity with news reporting sources, social media channels, and other channels for real-time monitoring of current events.
• Ability to assimilate and effectively leverage new technologies.
• Experience with manual boolean queries or advanced OSINT techniques.
• Working knowledge of basic IT troubleshooting.

Additional Conditions

• Office based position with hybrid.
• Eligible to work in South Africa without any restrictions.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.