Property Manager (Centurion)

Closing Date

2024/11/18

Reference Number

SHO240710-2

Job Title

Property Manager (Centurion)

Job Type

Permanent

Location

South Africa, Gauteng, Centurion

Purpose of the Job

The Property Manager role entails the effective and efficient management of a portfolio of properties, with a primary focus on maximising profitability. This includes overseeing multiple facilities such as shopping centres, tenants, and assets. The Property Manager is responsible for maintaining properties, optimising tenant mix, minimising vacancies, and capitalising on business and financial strategies. This role also involves managing personnel, service contractors, maintenance, tenant installations, and general building administration within the Property Management Division. Additionally, the Property Manager is responsible for staff development and training within the assigned cluster. The goal is to ensure all aspects of property management meet the highest standards and performance indicators.

Job Objectives

1. Property Management: Assist with service level agreements and contract finalisation. Manage service contractors and address performance issues. Oversee inspection programs and tenant installations. Manage maintenance and repairs, ensuring compliance with statutory requirements. Maintain records and administer property data. Prepare financial reports and attend OPCO meetings. Manage utility control and management. Collaborate on project planning and revamp initiatives.
2. Leasing and Vacancy Management: Maintain an updated vacancy list and collaborate on leasing strategy plans. Determine a suitable tenant mix per building. Conduct lease negotiations within budget and approval framework. Draft motivation for deal approvals and communicate leasing strategies. Conduct quarterly market surveys to establish market rentals. Manage tenant renewals and installations. Manage tenant inquiries and interaction. Facilitate communication between tenants and other divisions. Conduct tenant visitation programs. Handle broker queries and public/community involvement.
3. Arrears Management: Hold arrears meetings with Property Administrators monthly. Collect 85% of total arrears by the 7th of the month. Update legal files and instructions to Attorneys. Oversee the provision of bad debt.
4. Financial and Business Management: Prepare income and expense budgets based on market knowledge. Manage income and expenses per building. Handle invoicing control and late invoices. Evaluate municipal accounts and implement corrective measures. Monitor company expenses and implement cost reduction. Actively manage arrears and legal cases. Prepare final account during building sales.
5. People Leadership: Efficiently manage the team to deliver on all performance, compliance, and service standards, ensuring facilities are fully operational. Support the team with learning initiatives to ensure they are enabled to deliver on performance expectations and development support to address skills gaps. Conduct performance management for staff reporting to the Property Manager. Implement corporate culture change initiatives. Ensure a conducive working climate in the cluster.

Qualifications

Degree in Finance, Property Studies, Business, Legal or an equivalent field - (essential). Certificate in Shopping Centre Management - (beneficial).

Experience

+3 years’ experience in a similar role, managing a property portfolio across the value chain in a large and complex organisation – (essential). Exposure to financial or management accounting, with a good understanding of financial disciplines and its application in a property environment - (essential). Exposure to both RSA and Non-RSA operations and properties - (beneficial). Exposure to SAP RE- (beneficial). Knowledge of property disciplines including negotiations, agreements, contracts, rentals and financials – (essential). Knowledge of the property retail market with a good understanding of store viabilities and shopping centre development – (essential). Ability to travel at short notice as per operational requirements - (essential). Strong proficiency with MS Office 365 with an advanced level of Excel skill - (essential).

Knowledge and Skills

• Problem Solving and Decision Making: Integrates data sources to make informed decisions and effectively solve problems in a competitive property management landscape.
• Interpersonal Skills: Collaborates with a wide range of stakeholders, effectively managing interpersonal situations to foster synergies across projects.
• Negotiation Skills: Utilises sound negotiation skills, diplomacy, and calculated compromises to achieve portfolio objectives.
• Communication Skills: Communicates clearly, accurately, and concisely, drafting and proofreading commercial documents when necessary.
• Drive for Operational Execution: Sets ambitious goals and works tenaciously to meet and exceed expectations within specified timeframes and quality standards.
• Resourceful and Open-Minded: Remains committed to ongoing learning, staying updated on the latest trends and best practices relevant to the role.
• Resilient and Adaptable: Thrives in a fast-paced environment, effectively managing a diverse portfolio and multiple competing priorities while adapting to evolving business needs.
• Financial and Business Acumen: Demonstrates a deep understanding of financial and business drivers, consistently seeking opportunities to enhance performance and value.