Property and Facilities Coordinator

Property and Facilities Coordinator –Durbanville, Cape Town.

Are you passionate about building strong relationships and ensuring seamless operations?

Our client, a Company committed to growing its residential property portfolio, requires a detail-oriented and customer-focused Property & Facility Coordinator to join their team.

In this role, you will be the primary liaison for tenants, managing lease administration, coordinating maintenance requests, and ensuring a top-tier tenant experience.

Excellent communication skills in both English and Afrikaans will be essential.

Requirements:

• Diploma or certificate in property management or a related field.
• Minimum 5 years of experience in property management or customer service.
• Knowledge of lease agreements and property management regulations.
• Experience working on Apple Mac and Google products.
• Understanding of Health & Safety building maintenance and legislation.
• An analytical mindset is required to complete all required obligations within appropriate timeframes.
• Multitasking skills are required to balance numerous different projects at the same time at different stages of completion.
• Ability to work to deadlines and under pressure.
• Professional customer service skills.
• Bilingual in Afrikaans and English.
• Ability to build strong working relationships.
• Available to be on call once a month.
• Own vehicle required.
• Essential to live within the Northern Suburbs area.

Duties and Responsibilities::

• Reporting to the Property and Facilities Lead.
• Build and maintain positive relationships with tenants.
• Invoice and report on successful property visits while undertaking the required actions for visits requiring further work or customer interaction.
• Prepare invoices for payment.
• Manage tenant move-ins and move-outs.
• Respond to tenant inquiries and complaints.
• Coordinate maintenance requests and dispatch the Property Maintenance or vendors.
• Conduct property inspections.
• Assist with property marketing and leasing.
• Obtain quotes for approval.
• Exhibit excellent customer service skills with all internal and external stakeholders.