Project Manager

Work Schedule: Monday to Thursday in-office, remote work on Fridays

Start Date: ASAP

About the Role:

We are seeking a highly organized and experienced Project Manager to join a dynamic, fast-paced UK-based retail e-commerce company. This role is ideal for a strategic thinker with a strong background in e-commerce, retail operations, and digital project management. The successful candidate will be responsible for overseeing various projects, ensuring efficiency, compliance, and successful execution while collaborating with cross-functional teams to drive business growth.
Key Responsibilities
Project Planning & Execution

• Develop, manage, and oversee project plans from initiation to completion, ensuring alignment with business objectives.
• Define project scope, goals, timelines, and deliverables in collaboration with internal stakeholders.
• Monitor project performance, ensuring timely completion and adherence to budget constraints.
• Identify potential risks and implement mitigation strategies.

Stakeholder Management

• Liaise with internal teams, including sales, operations, merchandising, and IT, to streamline project execution.
• Maintain strong communication with external vendors, merchants, and third-party service providers.
• Provide regular project updates and reports to senior management.

Compliance & Quality Assurance

• Ensure all projects comply with internal policies, industry regulations, and ASA (Advertising Standards Authority) guidelines.
• Oversee quality control processes to maintain high standards in project deliverables.

Performance Monitoring & Reporting

• Track and analyze project performance metrics, identifying areas for improvement.
• Prepare detailed reports, summarizing project progress, risks, and opportunities.
• Utilize data-driven insights to enhance operational efficiency.

Leadership & Team Collaboration

• Lead and coordinate cross-functional teams to achieve project goals.
• Conduct regular team meetings to provide direction, guidance, and feedback.
• Foster a culture of accountability and continuous improvement.

Required Skills & Experience

• 5+ years of experience in project management within retail, e-commerce, or digital environments.
• Tertiary qualification in Business, Project Management, Commerce, or a related field.
• Strong e-commerce and digital operations experience, ideally from companies like Takealot or Amazon.
• Excellent Excel skills with the ability to analyze and interpret complex data.
• Experience using project management tools such as Jira, Asana, or Trello.
• Strong problem-solving, analytical, and strategic thinking abilities.
• Proven experience managing multiple stakeholders and cross-functional teams.
• Ability to prioritize tasks and execute under tight deadlines.
• Strong leadership skills with experience managing at least 5 team members.