Project and Operations Coordinator

If you are a master of multi-tasking with a passion for skincare and aesthetics, we're looking for a proactive, organised, and people-loving Project and Operations Coordinator to join our dynamic team. If you thrive in a fast-paced, purpose-driven environment and love being the hub that connects marketing, training, and operations—this is the opportunity for you.

About the Role

As our Project and Operations Coordinator, you will report directly to the Head of Marketing and play a pivotal role in ensuring seamless coordination between departments. You’ll support our marketing and training initiatives, oversee multiple projects, manage communications, co-ordinate events and ensure operational excellence across various touch points—from influencer dispatches to online training calendars.

Minimum Requirements

• Qualification: Qualified Somatologist (Non-negotiable)
• Experience: 3–5 years in a similar project coordination or operations role
• Industry: Experience in professional skincare or medical aesthetics essential
• Tech Savvy: Proficient in Microsoft Office & Google Suite; ability to adapt to new systems

Key Competencies

Technical:

• Strong project and event management skills
• Proven administrative capabilities and attention to detail
• Familiarity with digital marketing principles
• High proficiency in content coordination, copywriting, and social media handling

Behavioral

• Excellent communication skills – written and verbal
• Assertive and solution-driven – comfortable holding others accountable
• Highly organised with exceptional time management
• Flexible and adaptive to change
• Curious and proactive – always looking to improve systems and find answers
• A people-person with strong relationship-building and networking skills

Key Responsibilities

• Ensure 100% accuracy in website product descriptions and monthly audits
• Collaborate on email marketing campaigns and newsletter content
• Coordinate with the design studio, manage project briefs and deadlines
• Handle influencer product dispatches and maintain strong relationships
• Organize photography/videography bookings and asset management
• Plan and coordinate training and promotional events nationwide
• Maintain and update the company’s training and marketing calendars
• Manage inboxes, stockrooms, and supplier communications
• Track delegate registration and training materials for national and online events
• Provide consistent support in marketing research and competitor analysis

Authority & Accountability

• Manages budgets (within pre-approved scope)
• Generates invoices and handles expense filing for training and marketing
• Oversees inventory for marketing and training storerooms
• Operational ownership over training calendars and digital asset management

Why Join Us?

We are a fast-growing company in the medical aesthetics space with a mission to empower professionals in delivering top-tier skincare experiences. As part of our close-knit team, you’ll enjoy opportunities for learning, collaboration, and meaningful contribution across departments.

Ready to bring order to creative chaos and be the go-to person that makes it all happen?

If you meet the selection criteria, apply now. Send your CV, a recent photo and at least three references to apply@dermafrica.com

Please note that the application process includes psychometric testing of suitable candidates for the position.

If you have not received a reply within 14 days of submitting your CV, please regard your application as unsuccessful.