PROGRAMME MANAGER.2.05

University of the Witwatersrand
Johannesburg
ZAR 200 000 - 300 000
Job description

Key Responsibilities

Main responsibilities include:

Admissions Coordination:

  1. Participate in the Admissions Committee to select and admit clients.
  2. Assist with client interviews and resolve admission-related queries.
  3. Maintain accurate records of accepted clients in line with university standards.

Programme Administration:

  1. Accurately register clients in compliance with university policies.
  2. Communicate programme details (e.g., timetables, venues, policies) to clients.
  3. Coordinate welcome packages, teaching materials, and venue bookings.
  4. Ensure digital teaching platforms (e.g., MS Teams, Ulwazi) are ready for use.

Client Support:

  1. Serve as a liaison between clients and support offices, such as Fees Office and Faculty.
  2. Address and resolve client inquiries during programmes.
  3. Facilitate evaluation processes and implement quality assurance measures.

Events Management:

  1. Organize graduation ceremonies, including invitations, catering, and logistics.
  2. Coordinate programme-related events to enhance client experience.

Financial Administration:

  1. Process faculty claims, procure teaching materials, and manage programme budgets.
  2. Ensure timely invoicing and payment processes are completed.

Academic Administration:

  1. Manage assessments, record marks, and ensure adherence to academic policies.
  2. Collaborate with various committees to oversee research processes.
  3. Support academics with class lists, course materials, and assessment schedules.

Continuous Improvement:

  1. Identify opportunities for enhancing programme delivery and delegate experience.
  2. Ensure compliance with sustainability and quality standards.

Minimum Academic Requirements and Work-Related Experience

  1. A Bachelor’s Degree is required.
  2. Minimum of 5 years of work experience with a minimum of 3 years university administration experience.
  3. Drivers License.

Knowledge, Skills, and Attitude

  1. Knowledge and understanding of higher education environments and academic support functions in programme administration.
  2. Knowledge and understanding of project administration.
  3. Intermediate computer skills, critical thinking skills.
  4. Report writing skills, understanding of research processes for Masters and PhD programmes.
  5. Planning and objective settings, teamwork.
  6. Results-oriented.
  7. Stress tolerance and problem-solving.
  8. Communication and writing skills.

How to Apply

Internal and external applicants are invited to apply by registering your profile on the Wits I-Recruitment platform located at https://irec.wits.ac.za and submitting your application. This application should include a covering letter with a CV that includes the name, address, and contact details (including email addresses) of three referees.

In accordance with our Employment Equity goals and plan, preference will be given to suitable applicants from designated groups, as defined in the Employment Equity Act, 55 of 1998 and subsequent amendments thereto.

Email applications will not be accepted. Only those through the I-Recruitment platform will be considered.

Closing date – 20 December 2024

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