Programme Manager

Programme Manager - 6 Month Contract

Minimum Requirements:

• Matric [Grade 12]
• Minimum Qualification
• 5 - 10 years experience in Programme/Project Management
• ITC Clear

Responsibilities:

• Facilitate discussion with relevant business stakeholders to scope the project with its benefits.
• Investigate and explore potential solutions.
• Create a business case in collaboration with business stakeholders, including costs and benefits with the proposed solution and obtain approval from relevant stakeholders.
• Engage with vendors to obtain input to the plan.
• Facilitate process to allocate and secure resources to projects.
• Formulate target operating models (TOMs) in collaboration with business stakeholders.
• Contribute to the development of the BU business strategy by providing a view on potential improvements for products or services.
• Demonstrate an understanding of the Company business environment and context within which projects are managed to ensure effective delivery of the project.
• Demonstrate an understanding of the to-be business architecture with a specific focus on the strategic value of the benefits to be delivered by their projects.
• Organize the team into relevant delivery streams.
• Analyse requirements and produce accordingly.
• Develop the proposed solution in collaboration with relevant area stakeholders.
• Facilitate the training of end users on the program.
• Ensure adequate change management takes place via communication, training, etc.
• Facilitate the mapping out of the business processes required.
• Ensure testing of solutions takes place.
• Ensure a smooth transition through business embedment of the program to business-as-usual with a focus on continued delivery after closure.
• Ensure that the necessary project information is made available for management information tracking, status reporting, and accurate administration.
• Drive the financial business cases to ensure comprehensive cost management, constructed by project custodians, for identified initiatives.
• Identify, manage, and respond to risks and issues when necessary.
• Build and maintain effective relationships with all key stakeholders to facilitate organizational effectiveness.
• Identify areas of concern in terms of reporting and use influence to debate and agree on the best way forward.
• Act speedily to resolve problems, queries, and complaints.
• Use influence and negotiation to achieve win-win outcomes.
• Initiate meetings with key stakeholders to track progress, manage expectations, and ensure clients' needs are met.
• Proactively communicate and share information and encourage discussion and debate (share successes, highlight challenges, and identify and manage risks).
• Read the cultural environment and adapt communication style to meet the needs of different audiences.
• Anticipate and manage conflict, demonstrating an ability to resolve differences, particularly where these may be stalling the implementation of agreed plans.
• Ensure that the relevant capabilities and capacity are available for projects, in conjunction with the relevant stakeholders, in order to ensure delivery.
• Take full responsibility for performance management of all direct reports, managing their performance about quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
• Recruitment
• Development
• Performance Management
• Remuneration and Rewards
• Succession and career path planning
• On-the-job training, coaching, and mentoring
• Ensure appropriate levels of management and accountability.
• Motivate, delegate, and empower appropriately, enabling direct reports to take responsibility and display appropriate creativity and initiative.
• Demonstrates pride in the organization's brand, services, and products by consistently delivering on the brand's promise.
• Drive best-in-class solutions and practices.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Stay relevant and up to date with legislation and new developments.
• Maintain a positive attitude and respond openly to feedback.
• Handle stress in ways that do not negatively impact others.
• Plan and manage own workflow, anticipating obstacles, juggling priorities, and following through on objectives within agreed time-frames and according to quality standards.
• Take ownership of personal career development, leveraging formal and informal opportunities.
• Accurately read situations and organizational realities.
• Able to set aside personal agenda for the greater good.
• Act in an ethical, transparent, and morally defensible manner, including highlighting unethical practices.