Professional Services Associate Consultant

Job Description

Find purpose in each day while contributing to a workplace revolution! SHL, People Science. People Answers.

Are you a registered Industrial Psychologist or Psychometrist (HPCSA) with a Bachelor's degree and experience within talent management in a customer-facing role, perhaps in training related or working with HR insights and processes, organization behavior and development? If so, SHL South Africa is currently seeking a Professional Services Associate Consultant, an exciting role providing you with the opportunity to use your technical experience as a psychologist or psychometrist in a customer delivery role.

What You Will Be Doing

• Delivering quality talent project components, driven by ethical standards, according to the set standard and scope.
• Maintain a level of professionalism and business acumen to engage effectively with customers as well as deliver consistent quality according to a standard methodology.
• Continuously develop a level of professionalism and business acumen to engage effectively with customers.
• Monitor individual projects for profitability and efficiency in order to identify opportunities for continuous business improvement.
• Maintain the integrity of the overall solutions, handling any escalations and being involved in re-scoping if required.
• Accurately and consistently attend to administration and record-keeping.
• Promote cross-functional collaboration and ensure knowledge share across the business.
• Identify cross-sell and up-sell opportunities while delivering talent solutions.

Essential
What we are looking for from you:

• Bachelor’s degree and be a registered Industrial Psychologist or Psychometrist with the HPCSA.
• Experience within talent management/measurement.
• Possess talent management knowledge and experience working with HR insights and processes, organizational behavior and development.
• Good knowledge of psychometric principles and best practices.

Desirable:

• Experience as a client-facing consultant and having presented and facilitated training courses.
• Data analytics skills.
• A persuasive and credible networker - with skills to develop existing opportunities and leverage new ones.

The candidate must have the right to work in South Africa.

Get in touch:
Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL.

About Us
SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.

Our mission is to maximize people’s potential. At SHL, we love what we do and the good it creates for our customers and our people, it’s our obsession. Our culture is inclusive; we embrace diverse perspectives and collaboration to drive forward innovation and growth.

SHL is an equal opportunity employer.