The Product Manager is responsible for both product planning and execution.
This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, and defining the product vision.
It includes working with technical, sales, marketing, and support to ensure revenue and customer satisfaction goals are met.
The Product Manager's job also includes ensuring that the product and marketing efforts support the company's overall strategy and goals.
The Company
One of a few qualified and highly specialized distributors of the top international Broadband, Wireless, Networking, and VoIP brands, continually expanding on product offerings with a strong reputation and proven track record in the ICT industry, trusted by leading ISPs and network operators across Southern Africa.
Duties & Responsibilities
- Understand and internalize/define the product vision, strategy, and roadmap.
- Gather, manage, and prioritize market/customer requirements and the matching product unique selling points (USPs).
- Act as the customer advocate articulating the user's and/or buyer's needs.
- Work closely with technical, sales, marketing, and support to ensure business case and customer satisfaction goals are met.
- Have technical product knowledge or specific domain expertise and be a market expert.
- Conduct market research and competitive analysis to understand customer purchasing reasons.
- Define what to solve in the market needs document, articulating the valuable market problem you're solving along with priorities and justification for each part of the solution.
- Run beta and pilot programs as well as regular reviews and checks with customers to ensure that the product meets customer expectations.
- Act as the product's leader within the company.
- Develop the business case for new products, improvements to existing products, and business ventures.
- Plan and supervise new product implementations/rollouts.
- Define and prioritize customer segments/markets for the product.
- Ultimate responsibility for product pricing and pricing policies.
- Define marketing strategy and plan for the product.
- Provide and continuously update product sales forecasts.
- Ultimate responsibility for supplier relationships.
- Oversee supplier contract and/or target negotiations.
- Ensure supplier required reports and/or requests and questions are attended to professionally and timely.
- Present quarterly business reviews (QBR) to management and/or suppliers.
- Supervise, review, and approve purchase orders (POs).
- Supervise and provide relevant internal training.
- Supervise and/or provide customer training.
Desired Experience & Qualification
- Must be proficient in English and Afrikaans.
- Completed Matric.
- Completed course in Project Management - highly beneficial.
- Own reliable transport with a valid driver's license.
- South African with a valid South African ID.
- 4+ years of technical experience along with experience in Customer Service/Care.
- Must be able to manage time, projects, and information.
- Strong communication skills required (verbal and written).
- Natural problem-solving abilities.
- Must be able to sustain pressure and be self-motivated.
- Willing to work overtime as needed.
- Travel may be required for this position.
Package & Remuneration
The Position: We're looking for a Product Manager to be based permanently in Centurion.
The pay range on offer is R45.00 to R50.00 Package Per Month.
How to Apply
Interested? For your application to be considered, please email your profile to.
- Only candidates with suitable Yealink experience will be contacted.
Work references, criminal checks, and qualification checks will be done on the successful candidate.
We will reply to applications that get shortlisted only.
Therefore, please deem your application as unsuccessful if you have not received feedback after 7 days.
HR Services, Recruitment & Selection.