Product Manager

• Suggested Minimum Years of PM Experience: 4-6 years
• Recognized as full owner of a product or multiple features
• Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.
• Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.
• Successful participation in customer engagements.
• Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.

Responsibilities:

• Customer Focus
  • Interacts frequently with customers, and generates customer requirements.
  • Anticipates customer needs and prioritizes those for the organization.
  • Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.
  • Predicts short term market changes and implications on the product.
  • Continuously aims to meet customer expectations without compromising the commercial viability of the product.
• Data-Driven Decision-Making & Analysis
  • Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.
  • Demonstrates the ability to make trade off decisions between potential product capabilities.
  • Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products.
  • Generates new ideas by analyzing product data for insights.
• Go to Market & Product Marketing Lifecycle
  • Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.
  • Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales.
  • Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition.
  • Offers Train-the-Trainer sessions in support of operations for market rollout.
  • Assists on collateral for sales demonstrations and customer events.
  • Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning.
  
• Product Delivery & Development Lifecycle
  • Solves customer issues with product features that achieve business goals and metrics.
  • Has a deep understanding of his/her feature area and develops prototypes.
  • Participates in product discovery, according to defined process, for new product development.
  • Manages portions of the product lifecycle.
  • Is familiar with SDLCs as identified by management e.g. agile processes.
• Strategy & Commercial Acumen
  • Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction.
  • Independently uses information derived from competitive analysis to drive product direction and strategy.
  • Understands, formulates and budgets the operating costs required to deliver the revenues.
  • Creates product development plans including opportunity assessment and business case.
• Technical Skills
  • Considers high-level technical approaches to use when prioritizing functionality.
  • Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.)
  • Has a firm grasp of data and technical architecture principles and best practices.