Product Management Director

Our client in the Fast-food / Quick-service sector is seeking a highly motivated and experienced Restaurant General Manager. As a Restaurant General Manager, you will be responsible for driving sales growth, achieving operational excellence, and delivering exceptional customer experiences while embodying the company's values and culture.

Minimum Requirements:

1. Grade 12 / Matric Certificate / Diploma in Business-related courses
2. 2+ years experience in a similar environment, preferably with a known fast-food / quick-service brand

Responsibilities:

1. Achieve Sustainable Sales and Profits: Drive sales growth and achieve sustainable profits for the restaurant through effective sales strategies, marketing initiatives, and customer relationship building.
2. Operational Excellence: Ensure the restaurant operates in accordance with the franchise's systems, processes, and standards, including food safety, customer service, and inventory management.
3. Winning Culture: Drive a winning culture through "How We Work Together" principles, promoting a positive and inclusive work environment.
4. Customer and People Promise: Deliver exceptional customer experiences and ensure the people promise is met through effective team management, customer feedback, and issue resolution.
5. Team Development: Build know-how with your team, providing coaching, training, and development opportunities to enhance their skills and knowledge.

Skills Required:

1. Strong leadership skills
2. Strong problem-solving skills
3. Ability to work under pressure and manage multiple priorities