Printing Client Service/Production Co-Ordinator

Printing Client Service/Production Co-Ordinator

Germiston

R9000-R15,000 (Depending on Experience)

Requirements:

• Printing experience advantageous
• Excellent communication, negotiation and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Self-motivated with a results-driven approach

Roles and Responsibilities:

• Act as an internal point of contact for Sales Reps and clients, addressing their print needs.
• Maintain strong relationships with existing clients to ensure repeat business.
• Provide advice on print solutions which includes litho, digital and speciality printing.
• Work with internal teams (Repro, production, despatch) to ensure seamless execution of print projects.
• Ensure compliance with internal procedures.
• Monitor timelines, budgets and quality control to meet client expectations.
• Book jobs upon quote approvals.
• Create work tickets.
• Check and send proofs to clients timeously, following up on approvals.
• Keep accurate records of orders received.
• Resolve any issues or concerns that may arise.
• Help develop and maintain customer relationships.