Phase Head of College

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa.

The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment?

Do you want to make an impact in a company that puts Africa at the heart of its project? Join AGL, the leading multimodal logistics operator on the African continent!

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FREIGHT FORWARDING OPERATIONS

Transport Distribution Supervisor M / F

Contract: PERMANENT

Location: Africa, South Africa, JOHANNESBURG

Job Purpose: To supervise the transport team and ensure operational requirements are achieved.

Job Function:

1. Confirm bookings with clients & suppliers.
2. Track shipments and update clients, files & tracking reports on every step of the shipment.
3. Follow up on PODs and filing accordingly.
4. Request and negotiate lowest rates from suppliers.
5. Ensure customer satisfaction through professional and on-time deliveries.
6. Efficient communication to the relevant parties regarding deliveries and collections.
7. Ensure maximum utilization of AGL's fleet to maximize profitability.
8. Manage internal relationships to achieve organizational goals.
9. Log customer complaints to continuously find ways to improve customer service.
10. Ensure client queries/complaints are responded to via email with efficiency and accuracy.
11. Communicate with customers & AGL Commercial Team about freight details, delivery times, and special handling requests.
12. Follow up with suppliers, obtain reports, and update internal and external clients.
13. Ensure operational statistics are kept to standard and up to date.
14. Ensure the TD team captures all data accurately on all systems used.
15. Monitor the TD Team that all required tasks are followed with each shipment.
16. Confirm draft invoices on Pegasus after inspecting that all details are correct.
17. Responsible for the efficient and safe scheduling/execution for TD's logistics and dispatch.
18. Monitor that all TD admin tasks executed by the TD Team are followed through accordingly.
19. Ensure TD team complies with South African Occupational Health and Safety Act regulations and requirements.
20. Manage all relevant control sheets and data is captured on time.
21. Ensure vehicles are dispatched on time.
22. Register files on internal system – Pegasus.
23. Check that documentation is correct in accordance with cargo loaded and vehicle registration/details provided by transporter.
24. Handover of correct documentation to the responsible transporter/AGL Driver.
25. Closing of files on Pegasus and internal systems in accordance with the KPIs.
26. Economical and timely scheduling/ordering of common carriers for nationwide shipments.
27. Ensure the correct cargo is collected and/or delivered.
28. Ensure that PODs are handed in immediately after deliveries and emailed through to the correct parties.
29. Ensure hazardous chemical regulations are met when transporting Hazchem products.
30. Ensure special loading equipment is arranged when transporting cargo requesting special lifting equipment.
31. Ensure correct documentation is handed over by the controllers.
32. All files to be registered immediately upon receiving documents/cargo.
33. Ensure all documents are completed correctly and ready for dispatch prior to booking a vehicle.
34. Inform all parties when utilizing subcontractors.
35. Creating purchase requests on Precoro once management approves supplier quote.
36. Ensure no truck is dispatched for a CIA client until proof of payment is received from client.
37. Ensure that drivers' schedule and working hours are monitored.
38. Run a daily invoice performance report with active files.
39. Keeping track of transportation regulations and laws to ensure truck drivers comply.
40. Authorize supplier invoices, stating file number, line, and amount next to approval signature.
41. Ensure vehicle inspections are completed daily and are monitored.
42. Ensure that communication and updates persist with supplier truck mechanics regarding required fleet maintenance and repairs.
43. Immediate reporting of any incidents or accidents to management.
44. Ensure that any other department tasks and requirements given by management are adhered to.

Minimum Education and Experience Requirements:

1. Matric.
2. Minimum 5 years' experience in handling and management of fleet/transport.
3. Microsoft knowledge - Excel, Outlook, and Word.
4. Pegasus knowledge is a must.

Other Competencies Required:

1. Timekeeping is essential ensuring timeous handling of processes.
2. Ability to work under pressure.
3. Problem-solving abilities.
4. Ability to work across various departments.
5. Good communication skills (verbal and written).
6. Maintain a positive and respectful relationship with the team.
7. Be able to lead a team.
8. Maintain professionalism.