Pharmacy Operations Manager

Mediclinic Southern Africa Corporate Office | Stellenbosch | South Africa

Closing date: 14/03/2025
Number of positions: 1
Recruiter name: Fiona Simone Anderson
Workplace Type: Hybrid
Permanent

MAIN PURPOSE OF JOB

To effectively deliver support to the Pharmacy Managers by acting as a liaison between relevant stakeholders and by facilitating and co-ordinating various key outputs and objectives to ensure efficiency within the department/function.

KEY RESPONSIBILITY AREAS

• To provide support to Pharmacy as a function and to relevant stakeholders with regard to pharmacy processes.
• To facilitate Continuous Improvement initiatives where required in order to optimally manage the utilisation of standard processes related to Pharmacy.
• To ensure that accurate analysis and investigations are conducted with regard to Funder Relation queries and discrepancies.
• Delivers support with regard to Project Management within the Pharmacy Operational Department / Function.
• To maintain a client-focused perspective in order to effectively meet client expectations and in so doing ensure client satisfaction.

REQUIRED EDUCATION

ESSENTIAL EDUCATION

• B.Pharm or equivalent.

DESIRED EDUCATION

• Secondary qualification in financial/operational management.

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

• 5-8 Years of post-qualification experience.
• At least 5 years of management experience in a Private Institutional Pharmacy Environment.

DESIRED EXPERIENCE

Experience in pharmacy financial operations within a private hospital.

REQUIRED JOB SKILLS AND KNOWLEDGE

• Scope of Practice for Nurses.
• Pharmaceutical Legislation.
• Competent in using Microsoft Office (Outlook, Word, Excel and PowerPoint).
• Proficient in pharmacy operational systems in a hospital environment.
• SAP Business Intelligence System.
• Stakeholder Management.
• Ability to influence people.
• Strong communication skills (verbal and writing).
• Organisational skills.
• Attention to detail and problem-solving skills.
• Critical thinking skills and the ability to make decisions independently.
• Data analysis and interpretation.
• Project management principles and the ability to apply these in the workplace.
• Knowledge and experience of quality improvement methodology.

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.