Permanent - Technical Engineer - Ekurhuleni (East Rand) - South Africa

Computer Skills: Word and Excel in the Microsoft Office suite

Industry: Telecommunications

City: Ekurhuleni (East Rand)

Province: Gauteng

Job Description

• Performing electronic and mechanical repairs to products
• Conduct Field Service Support as assigned daily on all products which are supported by the company
• Compiling, recording, and updating data on the company Call log management system
• Preparing, configuring, and installing Mobile computer equipment into vehicles, warehouses, and factories
• Conducting Wireless Site Surveys
• Conducting regular site audits and preventative maintenance at customer sites
• Providing consultation support for installations
• Configuring and setting up of sales and test demo systems as per instructions
• Undertaking on-site installations as and when required
• Handling all related administration in the completion of forms, job cards, etc.
• Adhering to all health and safety requirements in the execution of responsibilities
• Providing post-sales support to company staff, business partners, and end-users

Minimum Requirements

• Matric, Grade 12 or equivalent qualification together with a minimum of 2 years’ experience in the repairing of digital and/or RF equipment to component level in technical repairs
• Computer Literacy with at least the ability to work on Word and Excel in the Microsoft Office suite
• A working knowledge and understanding of Application Software, Barcode Label Printing software, and WLAN
• Familiarity with Microsoft Windows operating systems
• A good team player with above-average communication skills both telephonically and in person
• Proven experience in successfully interacting with customers
• The ability to handle multiple responsibilities at the same time
• Self-driven and enthusiastic with a strong customer service orientation
• English literacy and numeracy of at least a Grade 12 level
• Ability to handle all repairs according to strict deadlines
• Willingness to travel for work as and when required
• Professional and presentable appearance