Permanent Part - Time Sales Assistant - Cape Union Mart - Ballito Junction
Job description
Duties And Responsibilities
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring environment. Have fun.
- Transact all purchases – receive, verify and process all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Ensure all outgoing stock/items/scripts are scanned and paid for.
- Process all loyalty cards including those of accelerated partners.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Attend to all customer stock queries and ensure that they are dealt with and resolved.
Behavioural Requirements
- Honesty in dealing with cash and finances.
- Building & maintaining relationships.
- Innovation & change management.
- Thinking adaptability.
- Taking ownership.
- Problem solving.
- Trustworthy and honest.
- Time management.
- Exceptional customer service.
Minimum Requirement
Essential
- Matric or Equivalent.
- Up to 6 months retail experience.
Special Conditions Of Employment
- Clear Credit and Criminal record.
- Willing and able to work retail hours.
- South African citizen.
Advantageous
- 1 year work experience within retail.
- Microsoft – Computer Proficiency.
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for).