Permanent - Mobile Fitment Sales Representative - Ekurhuleni (East Rand) - South Africa

Permanent - Mobile Fitment Sales Representative - Ekurhuleni (East Rand) - South Africa

To actively sell the services and products to potential clients and render the highest standards of customer service to achieve departmental targets.

Key Performance Areas

• Stock Control (10%)
• Compliance (10%)
• Customer Service (20%)
• Cost Control (10%)
• Actively sources new sales opportunities and closes sales to achieve departmental goals and targets.
• Increases company revenue by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services.
• Actively researches competition and monitors market activities to position the company favorably within the market.
• Forecasts sales, develops sales strategies and models, and evaluates their effectiveness.
• Evaluates needs and builds productive relationships.
• Tracks daily/weekly/monthly targets and reports for relevant stakeholders.
• Maintains and grows client base within the relevant area of sales.
• Attends meetings, sales events, and training to keep abreast of the latest developments.
• Canvasses and opens new customer accounts based on their viability as future customers.
• Monitors monthly sales per customer using the Sales Management process.
• Daily extrapolation of sales information from the SAP system to assess actual units against target units and implements a plan of action if necessary.
• Provides monthly feedback to the Regional Manager on all activities relating to customers.
• Introduces new marketing and promotion ideas and assists customers in aligning strategy with that of the Company (Marketing Strategy).
• Collaborates with Warehouse staff and 3rd party Logistics for appropriate support in master and dynamic route.
• Hosts regular trade evenings and suitable entertainment to promote the product and grow/develop customer relations.
• Initiates and monitors all promotional activity to develop and grow the existing customer base and market share in consultation with the customer and Regional Manager.
• Assists with the credit application process.
• Co-responsible with Debtors for effective, timely collection of outstanding debtors’ monies.
• Ensures that all outstanding Debtors are less than 45 days at all times.
• Assists Debtor’s staff in resolving customer queries.
• Proactively manages customers with potentially high risk for the Company and liaises with Debtors regarding any action planning that needs to be done.
• Ensures that vehicles and other company equipment are maintained in accordance with company policy and procedure.

Stock Control (10%):

• Liaises with Warehouse on an ongoing basis to ensure optimal availability of stock to resolve any outstanding queries.
• Assists with the consignment stock process when required.
• Monitors buying patterns of all customers to assist in forecasting stock requirements monthly.
• Monitors stock rotations and replenishes new stock as needed.
• Assists customers in managing their own stock levels and mix.

Compliance (10%):

• Operates within controls and procedures to ensure the integrity of the company.
• Reports risks or areas of concern to management within own operating area.
• Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful, and irregular expenditure.

Customer Service (20%):

• Maintains effective working relationships with employees and customers to render the highest quality of services.
• Identifies and solves problems while demonstrating a high level of integrity in line with the company's core values.
• Ensures daily and weekly discussions take place with CIC and other stakeholders to ensure all customer queries are followed up and satisfactorily resolved.
• Provides regular presentations/training to customers on products and pricing to keep them up to date with technical product changes.
• Assists customer liaison department with maintaining the customer base by updating customer information as necessary.
• Provides customers with stands, POS material, claims, and rotation procedure training.
• Updates the customer database with new information regarding new customers and/or updating existing information.

Cost Control (10%):

• Supports the effective and transparent use of financial and other resources.
• Ascertains whether correct pricing structures are in place at all times.
• Manages and monitors gross profit daily and implements action plans if necessary.
• Reduces operational costs by optimizing company resources (cell phone, car) and curbing unnecessary expenses.
• Limits expenditure, reduces costs, and ensures deviations from budgetary limits are reported to the direct Manager.

Qualifications:

• Diploma in Sales or relevant fields (NQF 6) OR
• Certificate in Sales or relevant fields (NQF 5)

Experience:

• Up to 3 years as a Sales Representative or similar role within the Manufacturing environment.

Skills:

• Computer Literacy (Basic MS Office; SAP, ERP Systems, and other job-specific software systems)
• Knowledge of Sales principles, practices, and procedures
• Proactive
• Action-oriented
• Problem Solving and Analytical skills
• Flexibility
• Planning and Organizing
• Customer Focused
• Resilient
• Communication skills (both verbal and written)

What Qualification: Matric + Certificate in Sales or relevant fields (NQF 5)