Permanent - Junior Applications Engineer - Ekurhuleni (East Rand) - South Africa

Permanent - Junior Applications Engineer - Ekurhuleni (East Rand) - South Africa

Computer Skills: Autocad, CATIA, Solidworks, GstarCAD, Draftsight, Fusion 360, CREO

Industry: Engineering Software and PLM Consultancy

Location: Ekurhuleni (East Rand), Gauteng

Job Description:

• The role includes recommendation, demonstration, provision, implementation, and support of our software solutions.
• Training clients in the use of the solutions covering Dassault Systèmes CATIA, DELMIA, ENOVIA, and 3DExperience Solutions.
• Technical demonstrations of features to prospective and existing clients, including online, onsite, and telephone support.

Additional Responsibilities:

• Installation, activation, and licensing support of client software applications.
• Using Helpdesk ticketing system to record all support interactions.
• Using CRM system to log all communications with clients.
• Delivering training, both online and in-house, to clients on a variety of software solutions and engineering disciplines.

Qualifications: B.Eng., BSc Eng, or National Diploma in Mechanical Engineering or associated discipline.

Experience: Work experience in a related field would be an advantage but is not a necessity. Experience in automotive manufacture, aerospace engineering, marine engineering, or industrial equipment while studying would be advantageous.

Skills:

• Experience in the use of 3D design software (CATIA, Fusion 360, Solidworks, Inventor, CREO, or similar).
• Good understanding of the principles of PLM.
• Experience in the use of 2D design and drafting software (GstarCAD, AutoCAD, Draftsight, or similar).
• Must be well presented, articulate, and able to identify client requirements, recommend and describe appropriate solutions within our software portfolios, and be comfortable liaising with client representatives at all levels.