Senior Systems Engineer(Optical-Electronic Systems)(Military Product Development)

About the role:

• Product Support: Assisting with product knowledge & technical support to existing & new clients either via email, telephone, social media, walk-ins, etc.
• After Sales Support: Support on demand-based re-equipments like commissioning and breakdowns in SA.
• Troubleshooting, testing, repairing, and servicing technical equipment in-house and during field visits.
• Managing on-site installation, repair, maintenance, and testing.
• Diagnosing errors or technical problems and determining the root cause analysis and proposing possible solutions.
• Perform and/or assist in project assignments, reports, and processing/maintenance of all required paperwork.

Additional Requirements:

• Ability to speak multiple languages is an advantage.
• Willing to travel across SA / In Export markets for technical and commercial support activities.
• Get to know the range of products and its application.
• Assisting with production requirements from time to time.