PCM Coordinator

Main Responsibilities:

1. Act as contact for spare parts quotations, orders, deliveries and non-conformities.
2. Act as a link between customer and the various departments involved in the spare parts delivery process.
3. Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements.
4. Ensure highest level of quality and response time for quotes and orders.
5. Ensure quality of spare parts sales documents.
6. Ensure correct customer master data and handling instructions are used when processing quotations and orders.
7. Actively follow up quotes with customers before they expire providing feedback to sales teams.
8. Actively follow-up the order book.
9. Liaise with Sales about the content and terms of the offerings.
10. Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
11. Follow up with supply chain of parts deliveries according to agreed process.
12. Maintain and develop knowledge of customer specific solutions and needs.
13. Use internal network within the expertise to escalate issues that may arise within the expertise.
14. Reports to PCM Team Leader in Senegal.

You will shine in this role when you have:

• Relevant Associates degree or higher or Supply Chain/Logistics degree.
• 2-5 years of experience in supply chain management, logistics or a related field.
• Strong Communication and Customer service skills.
• Teamwork skills and Cultural knowledge.
• Motivated to learn and grow professionally.
• Workplace ICT equipment and applications; SAP knowledge preferable.
• Fluency in English language is must.
• French language skills are an asset.

Why you and us:

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.

Are you eager to be part of this ambition?

How to apply:

Contact & next steps: Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after application deadline.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.