Payroll Manager

Role Purpose

To manage a payroll section to ensure that payrolls are processed accurately and timeously in line with country-relevant legal requirements. The Payroll Manager will oversee all aspects of payroll operations, ensuring compliance with regulations while enhancing the efficiency and effectiveness of payroll processes.

Role Description

• Conduct user testing for payroll configuration, ensuring changes meet business requirements and achieve desired results while identifying risks and providing proactive suggestions to enhance system effectiveness.
• Manage inter-payroll transfers with accuracy and timeliness, overseeing bulk data uploads to ensure both timely completion and data integrity.
• Authorize payroll runs and implement necessary controls to resolve discrepancies. Prepare payslip files, related reports, and bank files for processing, while generating monthly and ad-hoc management reports with high-quality presentation.
• Capture and maintain employee lifecycle data with precision, ensuring data integrity and completeness. Manage archived employee data for easy retrieval and compliance.
• Accurately process salary payments and resolve payroll queries efficiently, demonstrating strong customer service and monitoring turnaround times for optimal service.
• Develop work plans and priorities based on realistic assumptions that align with organizational goals, communicating these plans clearly to stakeholders.
• Conduct regular performance monitoring, including audits, and investigate variances while implementing corrective measures in a timely manner.
• Ensure adequate staffing levels and address vacancy and attendance issues promptly, documenting and communicating role requirements to foster multi-skilling.
• Identify and communicate cross-functional issues with actionable recommendations, maintaining clear and timely communication throughout the organization.
• Make staffing decisions based on role requirements and cultural fit, adhering to HR policies, using effective interviewing techniques, and identifying training gaps.
• Conduct regular performance reviews and feedback discussions based on objective data, promoting teamwork, addressing conflicts, and motivating the team.
• Facilitate the successful implementation of changes, measuring benefits and securing buy-in, while identifying and developing successors for future roles.
• Make fair remuneration recommendations based on performance analysis, clearly communicating the criteria for remuneration and bonuses.

Qualifications and Experience

• Diploma/Degree in BCom, Accounting, or equivalent – (essential).
• Payroll certification – (advantageous).
• +5 years’ experience in a large payroll environment in the retail sector of which 2-3 years in supervisory capacity – (essential).
• Experience working with well-developed SAP systems or other payroll systems – (essential).
• Proficiency in MS office 365 with a proficient knowledge of Excel – (essential).