Payroll Clerk

Listing reference : click_Listing status : Under Review
Apply by : 25 October

Position Summary

Industry : Pharmaceutical Sector
Job category : Other : FMCG, Retail, Wholesale and Supply Chain
Location : Roodepoort
Contract : Fixed Term Contract
EE position : Yes

Introduction

We are looking to recruit a permanent Debtors Clerk (6 Months Contract) to work for United Pharmaceutical Distributors (UPD).

The role will be based at the Roodepoort Lea Glen branch and will report to the Debtors Supervisor.

Job Purpose

To protect the accounts receivable balance by collecting against risk profiles in accordance with established credit policies and procedures.

Responsibilities

1. Analyzing risk and performing analysis of customer payment patterns within existing credit limits & risk categories.
2. Reviewing and releasing credit blocked orders.
3. Following up and collecting all disputed accounts receivable.
4. Identifying and solving any issues with the customer regarding billing for goods or services received.
5. Providing formal feedback to the Team Leaders or Supervisors.
6. Ensuring compliance and conformance of the dunning process with ISAE, credit mandates, and KPIs.
7. Minimizing overdue debt while maximizing current receivables.
8. Maintaining the credit integrity of the insured policy cover.
9. Timely reporting of customer information based on account history and interaction.
10. Responding to credit inquiries within set service levels.
11. Processing new customer credit applications within set business days.
12. Checking credit references and presenting to supervisor or team leader for approval.
13. Reviewing and maintaining customer credit files and master data.
14. Monitoring credit risk and payment trends and reporting back to Supervisor or Team Leader.
15. Supporting doubtful account processing and assisting with departmental reports as needed.
16. Identifying and communicating collection issues with supervisor or team leader.
17. Providing invoice copies and proofs of delivery to the customer.
18. Researching and resolving duplicate or partial payments.
19. Working with Customer Service, Sales, and customers to resolve collection issues.
20. Preparing and providing reporting for management.
21. Researching and resolving unauthorized customer deductions.

Skills

1. Excellent interpersonal skills.
2. Debt collection and analytical skills.
3. Dunning process skills.
4. Good communication skills with demonstrated clarity in both spoken and written words.
5. Analytical and judgment skills.

Knowledge

1. Understanding of relevant legislation (NCA, CA, CPA).
2. Understanding of credit insurance, credit vetting & legal proceedings.
3. Achievement focus with high energy levels and commitment to results.
4. Proactive, results-driven individual.

Required Minimum Education and Qualifications

Matriculation (Maths and Accounting) and a Diploma in Credit Management will be advantageous.

Minimum Experience

At least 3 years' experience in debt collection in high volume FMCG / Wholesale will be advantageous. Intermediate level of MS Office (Excel & Word).

N.B: We endeavor to provide feedback to all candidates whenever possible; however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.