Payroll Administrator

LOCATION

Cape Town, ZA

PAY TYPES

Salary

POSITION OVERVIEW

Job Title: Payroll Administrator

Job Type: Full-Time, 08:30 - 17:30

Location: Onsite, Pinelands Cape Town

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a meticulous Payroll Administrator to join our team, responsible for ensuring accurate and timely payroll processing using Pastel Payroll and ESS. The ideal candidate will have experience in payroll administration within a high-volume environment and possess strong attention to detail and communication skills.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Ensure accurate and timely delivery of payroll data for monthly runs using Pastel Payroll and ESS.
• Prepare and upload payroll data, adhering to company policies and compliance standards.
• Manage payroll queries via shared email, responding efficiently to employee inquiries.
• Maintain confidential payroll records in coordination with HR.
• Generate and provide payroll reports for management.
• Support HR with additional tasks related to BEE and Occupational Health & Safety.

CANDIDATE QUALIFICATIONS

Ideal candidates for this position should possess the following qualifications:

• Grade 12
• Payroll or Accounting Certificate/Diploma
• Minimum 1 year of payroll administration experience, ideally within a BPO environment.
• Proficiency with Pastel Payroll and ESS.
• Understanding of local tax regulations, benefits, and deductions.
• Familiarity with labor laws and company policies related to payroll, such as overtime calculations, bonuses, leave management, and retirement funds.
• Strong attention to detail and effective communication skills.
• Volume payroll administration experience is essential.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
• Must be willing to submit to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

COMPENSATION DETAILS

We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.

DISCLAIMER

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties.