Part Time Technical Support Consultant - iStore Stellenbosch

Job title : Part Time Technical Support Consultant - iStore Stellenbosch

Your role would be to:

• Provide technical support to iStore customers through troubleshooting, resolving technical issues, and software support.
• Provide training and assistance to iStore customers when required, ensuring exceptional and professional quality support service.

You need to have :

• Completed Matric and IT qualification (minimum A+ / N+)
• Experience in Helpdesk / 1st Line Support

The right person for this role is someone with:

• Tenacity, demonstrating enthusiasm and urgency, as well as striving for excellence when achieving results and dealing with challenges.
• Conflict Management, managing complexity, disagreement, and conflict effectively and smoothly.
• Situational Awareness, understanding the situation, demonstrating the right attitude, and taking timely action.
• Learning and Development, being open, motivated, and proactively seeking learning and development opportunities.