Outbound Sales Agent

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience, and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online.

We are passionate about our people. We believe that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world.

Company values that every employee subscribes to are: Energy, Freedom, Accountability, and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect, and look for solutions, not problems? If yes, then MiWay is the place for you!

What will you do?

MiWay insurance is seeking an enthusiastic and energetic Outbound Sales Agent to join our fast-paced team! If you thrive in a target-driven environment and enjoy helping clients find tailored insurance solutions, this is the role for you.

Qualifications

1. Grade 12 / Standard 10
2. Tertiary qualification will be beneficial
3. RE Certificate (as per DOFA date)
4. Fully FAIS Accredited (as per DOFA date)

Minimum Experience

1. Minimum 2 years sales experience preferably in a Call Centre environment.
2. Short-term insurance experience would be advantageous.

Knowledge and Skills

Undertake Outbound Tele-Sales, Service inbound client queries, requests, Administration, and processing Quality, Compliance, and Accreditation.

Personal Attributes

1. Communicates effectively - Contributing dependently
2. Situational adaptability - Contributing dependently
3. Action-oriented - Contributing dependently
4. Persuades - Contributing dependently

Core Competencies

1. Being resilient - Contributing dependently
2. Collaborates - Contributing dependently
3. Cultivates innovation - Contributing dependently
4. Customer focus - Contributing independently
5. Drives results - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At MiWay, we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.