Operations Specialist (CargoWise)

We are looking for an Operations Specialist for a Global Company in Port Elizabeth.

SUMMARY OF POSITION:
This role provides shared services with global scope. The SSC Operations Specialist maintains critical operational master data and performs standard operational processes for subsidiaries in all geographical regions. Responsibilities include process documentation, testing, monitoring, analyzing and closely collaborating with the subsidiaries to maximize operational efficiencies and data quality.

PREFERRED EXPERIENCE AND QUALIFICATIONS:

1. University degree (or local equivalent) in Finance, Business, or Logistics (preferred)
2. CargoWise Certified Specialist is an advantage
3. Experience in international Freight Forwarding
4. Experience in Shared or Centralized Services is preferred
5. Business & Data Analysis experience is required
6. Excellent organizational skills
7. Excellent written and verbal English language skills
8. Strong computer skills including Microsoft Office suite
9. Detail oriented, able to multitask and meet deadlines
10. Self-motivated, able to work in a team and independently

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

1. Maintains master data such as organizations, reference files, rates
2. Performs centralized standardized data entry processes
3. Monitors performance and drives continuous performance improvement
4. Analyzes data quality and identifies opportunities to increase automation
5. Performs auditing, vetting and improvement of global standard procedures
6. Shares and implements best practices
7. Maximizes productivity by driving improvement initiatives
8. Test and train new C1 functions and processes etc.