Operations Manager -Financial Services

DBN000080 – OPERATIONS MANAGER – MINING SECTOR – JHB SOUTH

Purpose of the Job:

In charge of monitoring the different branch’s performance and operational effectiveness.

Required Qualifications:

• Bachelor’s Degree in Business Administration / Operations Management / Finance or related field
• Minimum of 7 years’ experience within an Operations Management position
• Proven track record in managing multiple teams and large-scale projects.
• Experience in financial management, including billing and collections.
• Familiarity with compliance and reporting requirements in the ESD or mining industry is advantageous.

Key Responsibilities:

• Continual improvement and operational excellence
• Hub Performance: Hub performance, both individually and collectively, percentage of hubs that reach or surpass agreed-upon KPIs.
• Client Satisfaction: Contract renewals and high feedback ratings.
• Financial Performance: The ratio of outstanding debt to billing accuracy and collection rate.
• Compliance with Report Submission: 100% of reports are submitted on time.
• Operational Efficiency: Shortening turnaround times and operational bottlenecks
• Financial & Business Acumen
• Confident
• Ability to negotiate effectively
• Analytical Thinking
• Tolerance for stress
• Resilient

Please Note: Only shortlisted candidates will be responded to. Should you not receive a response within two weeks of your application, please consider yourself unsuccessful.