Operations Manager

Operations Manager

KEY RESPONSIBILITIES:

• Oversee daily operations, including planning, scheduling, routing, and general fleet management.

• Develop and implement operational policies and procedures to enhance efficiency.

• Monitor Key Performance Indicators (KPIs) to ensure that targets are met.

• Manage and mentor a team of drivers, fleet controllers, and support staff.

• Collaborate with other departments to ensure seamless service delivery, including the use of subcontractors.

• Ensure compliance with all safety regulations and company policies.

• Analyze operational data to identify areas for improvement and cost savings.

• Foster strong relationships with clients and suppliers to enhance service quality.

QUALIFICATION & SKILLS REQUIRED:

• Grade 12

• A formal qualification in Business Management, Logistics, Transportation, or a related field will be an advantage.

• Proven experience in transport operations management, preferably in the abnormal transport industry.

• Energetic, with a strong sense of responsibility and accountability.

• Strong leadership and team management skills.

• Excellent problem-solving and analytical abilities.

• Knowledge of cross-border abnormal transport operations.

• Experience in abnormal load permits and load configuration will be an advantage.

• Knowledge of logistics software and tracking systems is a plus.

• Exceptional communication and interpersonal skills.

• Ability to thrive in a fast-paced environment.

• Available after hours and over weekends to resolve any operational issues that may arise.