Operations Co-Ordinator

Business Unit: Discovery Central Services

Function: Administration and Office Support

Date: 11 Nov 2024

Job Profile Title: Hospitalities Co-Ordinator

Discovery Track: Specialist Management

Discovery Job Level: Staff

Job Family: CRES Hospitalities | Wendy Flint

Date of Job Profile: August 2023

Job Profile Status: Final

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Purpose

Key Outputs may include but are not limited to:

• SOFT SERVICES: Reporting and logging calls for faulty Snack and Vending Machines | Distributing stock to Tea Hostesses | Monitoring and maintaining stock control of Mugs
• MEETING ROOMS: Meeting room layout and setups and assist with event co-ordination for Discovery.
• LIFESTYLE SERVICES: Administrative requirements - data collection and compilation of statistics for national reporting
• COMMUNICATION: Assist with Communication to business and induction presentation
• DEPARTMENTAL: General back up support for the entire Hospitalities Gqeberha Team
• CUSTOMER SERVICES: This role is Customer Service focused with the purpose of this role is to attend to ADHOC requests from business (PA’s and contractors)
• GENERAL: Reception relief, Invoice preparation, Inventory/stock sheet tracking and Health and Safety representation

The Co-ordinator’s core purpose and focus will be Hospitalities – bringing all CRES business units together in ensuring that our client’s / staff / customers feel at home in their work environment.

Job / Role Requirements

Work Experience

• Required: Office administration | Events | 2 -3 years
• Preferred (would be advantageous): Customer Service | Reception | 4 years

Education / Qualifications / Accreditations with Professional Body

• Required: Grade 12, MS Office suite
• Preferred (would be advantageous): Facilities course

Professional Registration: n/a