Operations Clerk - Durban South

Purpose of the Job:
To provide exceptional customer service, planning and coordinating delivery routes, collections & deliveries within the allotted time.

Required Qualifications:

• Matric
• 2 years’ experience in this field.
• Experience in Navis (Import and Export bookings, preadvise, container checks)
• Understanding depot and shipping line procedures (last free day for empty returns)
• Understanding port procedures and have NAVIS experience

Technical Competencies & Experience:

• Manage emails/ telephonic communication & timeous feedback to clients
• Monitor drivers’ activities and routes to prevent route deviations and/or time delays thereby providing excellent customer services
• Complete bulk checks on Navis to ensure all products are assigned & released for collection. Ensuring no holds on shipments.
• Provide expected product lists to ICS and outside customers.
• Making appointments for collection of cargo.
• Plan truck & trailer CORs when the Transport Manager advises
• Work according to client’s SOPs and procedures.

Behavioural Competencies:

• Excellent communication skills, both written and verbal
• Exceptional numerical ability
• Strong problem solving abilities
• Ability to work in a high-performance environment
• Ability to handle stress

IMPORTANT: Only shortlisted candidates meeting the above criteria will be considered. If you do not hear from us within two weeks of applying, please consider yourself unsuccessful.

Desired Skills:

• Administrative Clerk
• Inventory and Supply Management
• Operations Clerk
• Office Administrator