Are you a motivated and sales-oriented individual with a passion for online commerce? We are seeking a dynamic Online Sales Officer to join our team. With a minimum of 1 year of relevant experience and basic qualifications, you can play a pivotal role in driving our online sales efforts.
Responsibilities:
Sales Growth: Drive sales and revenue growth through online marketplaces.
Product Listing: Create and manage product listings on various online platforms.
Customer Engagement: Respond to customer inquiries and provide excellent service.
Pricing Strategy: Monitor and adjust pricing to remain competitive.
Market Research: Stay updated on market trends and competitor activities.
Sales Reports: Generate and analyze sales reports to identify opportunities.
Product Knowledge: Develop in-depth knowledge of our product offerings.
Marketing Collaboration: Work with marketing teams to implement sales campaigns.
Inventory Management: Collaborate with inventory teams to maintain stock levels.
Feedback Management: Monitor and manage customer feedback to enhance our reputation.
Compliance: Ensure compliance with online marketplace policies and regulations.
Performance Metrics: Meet and exceed sales targets and KPIs.
Qualifications and Skills:
Education: High school diploma or equivalent.
Experience: A minimum of 1 year of experience in sales, preferably in online sales.
Customer Focus: Strong commitment to delivering excellent customer service.
Communication: Effective verbal and written communication skills.
Tech-Savviness: Basic computer skills for online sales platforms.
Adaptability: Willingness to adapt to changing online sales strategies.
Problem-Solving: Basic problem-solving skills and a proactive approach.
Team Player: Ability to collaborate with cross-functional teams.
Results-Oriented: Driven to achieve and exceed online sales targets.
Self-Motivation: Ability to work independently and take initiative.