Online Customer Service Advisor

A great opportunity has arisen for an online customer service advisor to work for a trend-led womenswear brand based in East London. Suitable candidates must be immediately available and not on notice.

Some responsibilities include:

1. Answering questions via their multichannel platform, including email, WhatsApp, and live chat.
2. Dealing with customer enquiries by telephone and social media.

Experience using Gorgias and Shopify will be advantageous.

The candidate will have prior experience in customer service, an eye for style, and the ability to offer styling advice to customers. You should be a problem solver with a proactive approach to supporting customers. Strong written and verbal communication skills are a must.

As a temp, you will receive a competitive salary rate paid on a weekly basis, as well as paid holiday and the opportunity to join a pension scheme. This role could also go permanent, bringing a generous benefits package, including staff discount, to the successful candidate.

As this role is temporary, it is likely to be filled ASAP, so apply today to avoid missing out!