Oliver Wyman - Administrative Assistant - Johannesburg

Company: Oliver Wyman

Description:

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.

Oliver Wyman is now looking to recruit an Administrative Coordinator to join our South Africa office and be part of our IMEA team!

The role will be based out of the Administrative Coordinator - Johannesburg office.

Job Overview:

The provision of a Team Administrative Assistant who will support ongoing projects for the strategy consultants, as well as providing coverage support to 3-4 Principal/Partner level consultants. Hours: 09:00 – 18:00 with additional hours as needed.

Key Responsibilities

Daily Administration:

• All administrative duties including booking business travel, organizing video conferences, processing expense reports, timesheets, vendor invoices.
• External & Internal meeting and event planning.
• Client contact data entry and updates into CRM.
• Collaborate with other assistants to ensure fluid and flawless execution of duties that requires teaming with others.
• Coordinate team logistics and manage projects and client project timeline.
• Track issues and assist with resolutions or escalate as appropriate.
• Liaise with other support functions (OS, HC, DTP, Finance, Events, etc.).
• Liaise with the iProcurement team to ensure payment to active vendors (SMEs, transportation, supplies, etc.).
• Assisting in project group hotel bookings when needed.

Team Support:

• Provide coverage for EAs who are out of the office to ensure seamless support to Principals/Partners.
• Provide short-term coverage for Principals/Partners who may be in the midst of an EA assignment transition or who are new to the Firm.
• Coordinating team logistics and weekly payment to the vendor (transportation & supplies).
• Assisting in hotel booking when needed.

Daily Other Project Support:

• When covering ensure basic calendar management including accepting and declining meetings addressing calendar conflicts, identifying and reserving meeting space, regular review of scheduled meetings to ensure logistics are accurate and no back-to-back dial-ins are scheduled.
• Any other ad hoc requests that may come from the team as the project progresses and business needs change, including but not limited to the administrative support of RFPs/tender responses.

Experience Required:

• At least two years’ experience working in a similar role.
• Experience in financial services, management consultancy and/or a professional services environment a plus.

Technical Skills:

• Strong Word, Excel, and Outlook skills, comfortable PowerPoint skills.
• Creative problem solving.
• Knowledge of Salesforce, CRM systems (Microsoft Dynamics), Google Drive and SharePoint, a plus but not necessary.
• Strong data analysis and reporting skills.
• English – required.

Skills and Attributes:

• Positive and proactive while still being collaborative.
• Highly organized and detail-oriented, yet operates well within a team, as well as independently.
• Professional, tactful and able to engage with colleagues at all levels in the firm.
• Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal.
• Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
• Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment.
• Maturity, poise and judgment; Collaborative team player.
• Ability to maintain and respect confidentiality.
• Ability to think strategically and contribute to the development of departmental model.
• One who takes constructive feedback in stride and incorporates feedback quickly.
• Ability to manage a heavy work volume and meet deadlines in an extremely fast-paced environment.
• Ability to undertake projects and produce quality and timely results.
• Self-starter, strong initiative, confidence and ability to work with little guidance.
• Positive attitude, sense of fun: is collegial and friendly.
• Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description.
• Methodical, organized and excellent attention to detail.
• Flexible attitude; embraces change, hard-working, cost-conscious and results-driven.
• Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

• We are individuals who are self-starting, motivated, energetic, entrepreneurial about what we do.
• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow, and shape the environment around us.
• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion.
• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity.
• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and can make better contributions to the Firm.
• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.