Office Manager

Main Job Purpose : The Office Manager will oversee the daily operations of the Cape Town branch, ensuring smooth office functioning.

This role involves handling all calls, managing end-to-end support processes, overseeing administrative tasks and liaising with support staff in Gauteng.

The incumbent will also assist sales managers with various tasks, submit all required documents to Finance for invoicing, and ensure seamless office operations.

Minimum Desired Qualifications :

Matric Senior Certificate
Bachelors degree or diploma in business administration or a related field
Minimum of 3 years of experience in an office management role, preferably in an ICT company
Knowledge of ICT hardware is advantageous.

Minimum Desired Competencies :

1. Strong written and verbal communication skills.
2. Proficiency in Microsoft Office and general computer literacy.
3. Excellent time management and organisational skills.
4. Attention to detail and accuracy.
5. Ability to prioritise, organise, and follow up on tasks.
6. Deadline-driven and proactive.

List of Responsibilities :

1. Handling all incoming calls and directing queries appropriately.
2. Managing office maintenance to ensure all equipment and supplies are functional and stocked.
3. Organising and coordinating travel arrangements, including booking flights, hotels, and rental cars.
4. Managing and coordinating meetings, including scheduling, preparing agendas, and taking minutes.
5. Maintaining an efficient filing system for all documents and records.
6. Coordinating office events and functions as required.
7. Providing administrative support to the General Manager and Sales Managers.
8. Liaising with support staff in Gauteng to ensure operational alignment.
9. Submitting all required documents to Finance in Gauteng for invoicing.
10. Managing office administration and ensuring compliance with company policies.
11. Overseeing office supplies management including ordering, tracking and restocking stationery, groceries, and consumables to ensure the office runs smoothly.
12. Ensuring the office environment remains professional and presentable, including handling cleaning services, minor repairs, and facility-related matters.
13. Acting as the first point of contact for visitors and ensuring they are assisted professionally.
14. Managing courier services and deliveries to and from the Cape Town office.

NOTE: The above job profile identifies the key areas of responsibility of the position and is not an all-encompassing description of duties and tasks.

The job profile may be subject to review from time to time.

The incumbent will be required to perform similar such duties and tasks in any area of Office Management as may be designated by management from time to time.

The incumbent will at all times be required to render the highest level of courtesy and service to the company even where such service may fall beyond the main duties or scope of this position.