Now Hiring : Marketing Client Service Lead

We're looking for the equivalent of an Agency Account Manager or Agency Account Director for our in-house marketing team in our Cape Town office. We're looking for a Marketing Client Service Lead who is a self-starter and is used to working in a very fast-paced, high-performance environment managing multiple senior Clients at the same time.

We do the marketing for a range of exciting in-house businesses ranging from financial services to sports recruitment to studying abroad, and more. Please note this is an on-site position in our offices in Kenilworth, Cape Town. You're perfect for this position if you:

1. have a bachelor's degree in marketing, advertising, communications or a related field.
2. have at least eight years of experience in account management at an ad agency, preferably handling direct response lead generation and lead nurturing campaigns.
3. are highly organised, communicative and client-centric with a passion for advertising and a proven track record of managing senior client relationships.
4. feel comfortable with marketing strategy and can brainstorm with copywriters and designers.
5. have meticulous campaign management skills.
6. have a thorough understanding of best practice principles across multiple marketing channels, i.e. email marketing, social media marketing, Google, print, etc., especially when it comes to lead generation.
7. are adept at compiling campaign reports and able to aggregate results provided by our various channel specialists into a report for the client and draw insights.

Your role and responsibilities: Among other tasks, your main responsibilities will include:

1. Client service management: The Marketing Client Service Lead will be responsible for building and nurturing strong relationships with our internal clients and ensuring the successful execution of advertising campaigns.
2. Campaign management: Oversee the planning, execution and delivery of marketing campaigns, ensuring projects are on time, within budget and meeting agreed-upon objectives.
3. Communication: Serve as a liaison between our clients and the internal marketing team facilitating clear and consistent communication throughout the campaign lifecycle.
4. Problem solving: Proactively identify and resolve client issues and challenges, escalating concerns as needed.
5. Collaboration: Work closely with creative, media, strategy and production teams to ensure seamless campaign execution.

Join us at Sable International, where we embrace a culture of collaboration, innovation, and growth! Learn more about our employees and their journeys.

At Sable International we believe work should be a place where you feel supported, inspired and excited to grow – both personally and professionally. Whether you're part of our team or one of our clients, we're here to build meaningful connections and make a real difference, together.

Here's why our team loves working here:

1. We value you – your background, your ideas and your voice matters.
2. There's always room to grow – with mentorship, learning opportunities and the freedom to explore your path.
3. We get that life happens – our managers are flexible and supportive, helping you find balance when you need it most.
4. Great work doesn't go unnoticed – we celebrate wins, big and small.
5. You'll be part of a vibrant, international team.
6. And we know how to have fun – with team socials, events and a culture that brings people together.