Facilities officers oversee all activities inside a building, making sure that health and safety standards are met and arranging for repairs when needed. They usually report to the facilities manager and the two of them work together in tracking expenses and coordinating with external vendors.
Responsibilities
Fixing minor issues in appliances or arranging for repairs when needed
Ensuring compliance with health and safety regulations
Removing hazardous materials from all areas accessible to employees and guests
Arranging for regular maintenance of equipment and internal systems (e.g. heating system, alarms, security cameras)
Checking rooms and furniture to identify needs for repairs or renovations
Restocking office and kitchen supplies
Designing and overseeing the schedule for cleaning and disinfecting the building
Monitoring activities that happen outside the building, such as proper waste disposal and recycling
Fixing minor malfunctions in office equipment
Coordinating office and parking space allocation
Keeping track of regular and ad-hoc facility expenses
Conducting market research and comparing costs and benefits when evaluating new vendors
Maintaining an updated record of invoices from external partners (e.g. suppliers, insurance agents, security guards)
Researching new services and appliances to facilitate operations
Experience and Skills
2 years work experience as a Facilities Officer or similar role
Strong knowledge of facilities management operations
Familiarity with office equipment and security systems
Hands-on experience with facilities management software is a plus
Understanding of safety regulations in offices
Well-organised
Sound judgement and the ability to think quickly during emergencies
Certifications in Occupational Health and Safety
Additional certification as a facility manager (CFM) will be a plus