New Business Sales Executive (B2B)

Our client is one of the UK's leading online electrical retailers with four million registered customers and 180 employees. The company started off as the brainchild of a group of IT developers and PC retail experts, who wanted computer components to be more readily available and at lower prices. They grew quickly from their humble beginnings to become the site for businesses and PC enthusiasts.

The role of the B2B Sales Executive is to prospect and develop new and existing opportunities via outbound telesales activity, by targeting small, medium and large business customers, schools, universities, and hospitals. This can be accomplished through the use of outbound & inbound calls in order to build relationships with potential customers, securing their interest in the products and closing deals.

Duties & Responsibilities:

• Make outbound calls to sell, upsell and cross-sell products.
• Take inbound call queries regarding quotations, technical advice, and product queries.
• Offer quotations to potential business customers.
• Maintain cooperative and productive inter-departmental relationships and procedures in order to deliver exceptional customer services at all times.
• Identify and close opportunities for value-added services sales e.g. configuration, installation, and leasing.
• Liaise with suppliers for product information and E.T.A.s.
• Offer technical support for IT products whenever possible.
• Take personal responsibility for and actively engage in product, system, and skills training and development.

Skills & Experience:

• Excellent communication skills in order to deal with a variety of individuals at different levels and functions.
• Initiative - the ability to make decisions and follow them through to achieve a perceivable objective.
• Good time management.
• Willingness to learn.
• The ability to type and word-process various documents and electronic information.
• The adeptness to manage, organise and update relevant data using database applications, including CRM.
• The ability to communicate and convey information by relevant methods both internally and externally to aid and enable group connection and organisational operation.
• The ability to navigate external systems and websites.