The Network Engineer will be responsible for maintaining and managing the company's networks. You'll provide support to all aspects of network management including security, infrastructure and configuration. You should have experience working with a Unix/Linux operating system, as well as an understanding of Cloud Computing. Knowledge of server administration would also be beneficial.
Duties and responsibilities:
Ability to implement Network changes
Basic understanding of MPLS technology
Basic understanding of telecom standards / protocols
Closure of all assigned tickets on tool
Closure of tickets within SLA
Updating the Activity tracker against all the incident tickets on ITSM tool
Sharing the Analysis report for all major incidents within 30 mins of closure
Updating the SOP's for minimum 2 processes per Month
Successful implementation of Change Requests
Successful implementation of Rollback plan in case the CR gets failed
Understanding on Cloud Network technology (Azure & AWS)
Transformation participation and adoption by teams for any automation/new tools introduction for Network Infrastructure
Ability to review logs & provide updates
Escalation to OEM TAC
Qualifications and experience:
Bachelors degree in Computer Science or a related field required