National Warehouse Manager - Continuous Improvement

To lead, develop, advise on and support the implementation of the Warehouse strategy and support the implementation of business plans to deliver the strategic priorities of long-term growth opportunities, leveraging scale and building fundamental process, system and people capabilities to meet business needs.

KEY OUTPUTS

Strategy Deployment

• Develop a medium impact warehouse strategy and business plan based on diagnosis, analysis, insight, expertise and warehouse principles.
• Develop and lead the annual and seasonal plans to optimise the operation by aligning resources to activity levels and meeting customer service needs to improve the overall warehouse performance.
• Managing the warehouse centre of excellence for the business.
• Develop and manage the overall warehouse budget and allocation of funds according to plan.
• Lead and assume accountability for centralised stock and warehouse services.
• Drive cost efficiencies and transformation through key strategic projects implementation e.g., centralisation of automated picking activities.
• Lead the capability development for the warehouse through the centre of excellence incorporating best practice on behalf of the business.
• Perform tactical planning analysis to improve the overall performance of Warehouse.
• Develop and update the people and warehouse equipment resourcing models to enable effective warehouse performance and optimal cost to serve.

Operational Management

• Assess current warehouse solutions and develop new solutions with the aim of achieving continuous improvement.
• Ensure the alignment and integration of activities within warehousing (Warehouse and Distribution) with the rest of the business.
• Develop standard operating practices for all warehouse activities and ensuring that all these practices are aligned with the business governance (RACM) requirements.
• Sharing of operational best practices across countries.
• Align and engage with stakeholders internally and externally.
• Provide direction and leadership to teams through driving empowerment, accountability, a culture of forward thinking, innovation and continuous improvement.
• Drive stock management and financial reconciliation of stock in warehouses.
• Perform SOX control to ensure audit compliance in respect of stock management and movement.
• Effective management of warehouse improvement projects and the utilisation of effective project management principles.
• Development and review of KPIs relevant to warehouse efficiencies and performance.
• Engages with Distribution teams to resolve customer queries to meet business needs.
• Engages with Regional Logistics teams to align on customer needs.
• Engages with the Manufacturing teams on stock planning requirements to meet customer demands.

Digital Transformation

• Drive the Logistics digital transformation agenda by identifying and reviewing new digital solutions for implementation to achieve business outcomes.
• Identify digitalization opportunities in Warehouse, Fleet, and Distribution business case must be reviewed to ensure alignment with the business digitalization journey.
• Manage the project with all the functional leads and contractors to ensure that all digitalization approved projects go from idea to realization.
• Collaborate with the IT function and relevant vendors to identify and map a 3 to 5 years digital forecast.
• Assessing technological advancement opportunities to improve the Logistics value chain.
• Ensure that Logistics is constantly looking to improve its digitalization footprint to reduce costs.
• Conduct a review of new solutions to recommend for adoption.

QUALIFICATIONS AND EXPERIENCE

• B.Com or related B Degree (Business Management, Logistics or Transport).
• Hons Degree would be an added advantage.
• A minimum 8 to 10 years’ experience in logistics industry, of which 5 years in senior line management experience.
• Experience in logistics and business software systems.