Mr D - Junior Business Operations Analyst

Mr D, a division of takealot.com, is looking for a highly talented Junior Business Operations Analyst to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do
• Learn: We work with the best of the best, and then some.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Data & Analytics for Mr D.

Your responsibilities will include:

• Generate regular reports and provide insights/recommendations to the business on topics such as:
• Operational and delivery performance
• Driver supply, deployment, utilisation, and efficiency
• Restaurant operational and trading performance
• Customer choice metrics and order behaviour
• App performance and conversion
• Marketing, CRM, and Paid Media Campaigns
• Analyse the success and effectiveness of product and process changes
• Identify opportunities for growth within serviced areas as well as in currently unserviced areas based on demand, restaurant/driver availability and competitor activity.
• Facilitate the performance improvement of various teams within the business through the identification of operational and product weaknesses through testing/analysis and recommending process changes.
• Assisting the Head of BI & Analytics in compiling special enquiry reports

Your Team

• You will report to the Head of Data & Analytics of Mr D. Your regular points of contact will be the Mr D Operations, Finance, Customer Service, Marketing, Delivery, Sales and Engineering teams, as well as the wider Takealot Business Intelligence Team.

Attributes required:

• Attention to detail in a high-pressure environment.
• Enterprising spirit and ability to take ownership of tasks.
• Strong interest in e-commerce.
• Strong team player.
• Strong analytical ability.
• Advanced Microsoft Excel/Google Sheets skills.
• Ability to verbalise and visualise findings/results.
• Ability to identify areas of improvement in current processes.
• Ability to use logic and common sense to arrive at conclusions.
• Willingness to buy into the requirements of working in a fast-paced, ever-changing, start-up environment.
• Exposure to a scripting language (e.g. SQL) and visualisation platforms (e.g. Qlikview, Looker, Tableau, PowerBI) is beneficial but not required.

Qualifications

• Relevant tertiary qualification in commerce, science or engineering.
• 1+ years’ experience in an operations, finance, consulting, analysis or BI environment

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs.
• No doors: We aren’t fans of stuffy offices or siloed work environments.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities.
• Birthday leave: Enjoy your day off - you deserve it.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference