Mobile Technician

Responsibilities

• Repair or replace broken or malfunctioning components of machinery or equipment.
• Disassemble machinery or equipment to remove parts and make repairs.
• Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
• Reassemble equipment after completion of inspections, testing, or repairs.
• Clean, lubricate, or adjust parts, equipment, or machinery.
• Examine parts for defects, such as breakage or excessive wear.
• Test newly repaired machinery or equipment to verify the adequacy of repairs.
• Provide comprehensive and accurate reports on diagnosis, assessment of component/part failures, observations, actions, and recommendations.
• Record parts or materials used and order or requisition new parts or materials as necessary.
• Ensure excellence in customer service delivery by meticulously following procedures/processes.
• Ensure the correct documentation is in place and accurately completed before repairs are done.
• Work standby and overtime when required.
• Ensure that all OHS procedures are followed and that all tools and equipment are handled with proficiency and respect.

Requirements:

• Grade 12
• Relevant technical qualification - electrical/mechanical.
• At least 3 - 5 years technical (workshop and repairs) experience, including repairs, assembly of equipment, quotations on parts, etc.

Skills:

• Ability to perform repairs and installations of equipment.
• Technical repair skills including refrigeration repairs.
• Excellent communication skills on all levels (speak, read, and write).
• Ability to manage customer expectations.
• Problem-solving skills.
• Team player.
• PC literate (SAP, Excel, Word, email).
• Energetic, shows initiative, and has the ability to work under pressure.
• Ability to consistently deliver quality service even when under pressure.

Knowledge:

• Knowledge of customer services.
• Repair, testing, and quoting on products received.
• Maintaining all tools and equipment.
• Product application knowledge of catering equipment is an advantage.
• OHS Act knowledge.