Microsoft Engineer

The MS Engineer L2 will be responsible for the planning, implementation and execution of daily/weekly/monthly tasks that ensures that all client environments are well managed, supported and in line with agreed service level metrics.

The focus will be on SharePoint development as a SaaS solution however deep understand of all the Office 365 services is essential. The role will require in depth knowledge of Identity and Access Management solutions with specific reference to Azure and OKTA.

Performance Objectives:

• Complies to all mandated policies, laws, and audit requirements
• Operates and environment that is efficient, optimized, standardized, and secure with the latest security patches and relevant access control measures in place
• Operates an environment that is reliable and stable
• Service Request Management
• Capacity Management
• Availability Management
• Continuity Management
• Life Cycle Management
• Recommend a minimum of two improvements within are of responsibility per financial year
• Projects are delivered on time, within budget and meets or exceeds customer quality expectations.

Qualifications:

• Microsoft Certified: Identity and Access Administrator (3+ years)
• OKTA Identity and Access Management Administrator (3+ years)
• Passion for all things SharePoint
• Ability to operate independently as well as in a team environment
• Excellent communication skills verbal and written
• Strong client focus
• Strong planning and organizational skills
• Perform well under pressure
• Have a proactive approach Essential
• SharePoint Development
• Office 365 Administration and Support
• Identity and Access Management (Azure)
• Identity and Access Management (OKTA)
• Microsoft Windows Server Management and Support
• Service management solutions
• Able to manage time effectively and set priorities appropriately
• Able to maintain professional demeanor under stress
• Able to operate within customer standard operating procedures
• Python
• Sound knowledge of system monitoring platforms
• Python
• Ansible
• Familiar with on prem and cloud concepts

Special Requirements:

• 2-5+ years in a similar role within an ICT organisation provision managed services
• Experienced in writing technical documentation.