Michelin Star Restaurant Waiter / Waitress

A Waiter / Waitress in a Michelin-starred restaurant is responsible for delivering an unparalleled fine dining experience with precision, professionalism, and exceptional attention to detail. This role requires a deep understanding of high-end service etiquette, menu knowledge, and the ability to anticipate guest needs. The Waiter / Waitress works closely with the kitchen and sommelier teams to ensure seamless service while upholding the restaurant’s Michelin-star standards.

Key Responsibilities

1. Fine Dining Service & Guest Experience
   1. Provides an exceptional and personalized dining experience, maintaining Michelin-star service standards.
   2. Guides guests through the menu with expert knowledge of dishes, ingredients, preparation methods, and potential allergens.
   3. Recommends wine pairings and beverages in collaboration with the sommelier.
   4. Ensures precise table settings, silverware placement, and overall dining ambiance.
   5. Anticipates guest needs, responding promptly and courteously to special requests.
   6. Manages multiple tables while maintaining composure and attention to detail.
   7. Follows strict fine dining protocols, including synchronized service and multi-course meal coordination.
   8. Maintains a professional and polished demeanor at all times.
   9. Demonstrates impeccable table service techniques, including French, Russian, or Gueridon service when required.
   10. Upholds a discreet and refined approach to guest interactions.
2. Order Management & Coordination
   1. Takes and relays accurate orders to the kitchen with precise modifications when necessary.
   2. Ensures courses are served in a timely manner, coordinating with the kitchen and front-of-house teams.
   3. Monitors guest progress through their meal and adjusts service pace accordingly.
   4. Handles special requests, dietary restrictions, and allergy concerns with meticulous care.
   5. Works closely with chefs, sommeliers, and management to maintain seamless service flow.
   6. Communicates effectively with the support staff to ensure tables remain clean and well-maintained.
   7. Assists fellow team members when needed to enhance the overall guest experience.
3. Cleanliness, Setup, & Organization
   1. Prepares the dining area before service, ensuring immaculate table settings and a refined ambiance.
   2. Maintains cleanliness and organization of the station, following health and hygiene regulations.
   3. Resets tables promptly after guests depart while preserving the restaurant’s meticulous presentation.