MiBusiness Insurance Specialist: KwaZulu-Natal

Who are we?

At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you.

Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.
We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way.

Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.

Job Description

We are looking for full-time Commercial and Personal Lines Insurance Specialists to join our team. This role will be hybrid, based in KwaZulu-Natal. The Commercial and Personal Lines Insurance Specialist will work with clients to identify their insurance needs and sell appropriate policies. The ideal candidate will be required to build and maintain relationships with clients, provide exceptional customer service and possess strong negotiation skills. Competitive Remuneration model with attractive commission and tools of the trade.

Minimum Qualification Required

1. NQF4/Matric/Standard 10
2. FAIS credits/Full Insurance Qualifications (depending on Dofa)
3. Financial Services Board Regulatory Exams (RE5) completed
4. Must have your own reliable transport
5. Valid code B driver’s license

Minimum Experience

1. Minimum 2 years’ experience in the commercial insurance industry
2. Minimum 2 years’ experience in face-to-face business

Deliverables include, but will not be limited to

1. To deliver on business strategies and key deliverables
2. To actively source and grow your portfolio of clients
3. To provide world-class service to your portfolio of clients, thereby ensuring a low lapse rate
4. To screen new business and ensure that your portfolio does not pose a threat to MiWay’s risk pool

Competencies Required

1. Must be highly proficient in dealing with customers and staff at all levels
2. Excellent administrative skills
3. Ability to plan and manage time efficiently
4. Results oriented
5. Self-disciplined and ability to work under pressure
6. Self-motivated and desire to excel
7. Analytical and organised
8. Problem solving skills and solution oriented
9. Flexibility
10. Ability to multi-task and attention to detail
11. Professional and organised
12. Excellent Excel and PowerPoint skills

Knowledge and Skills

1. New business targets
2. Existing business processing
3. Appointment preparation
4. Client appointments and liaison
5. Partnership Building

Personal Attributes

1. Optimises work processes - Contributing independently
2. Interpersonal savvy - Contributing independently
3. Decision quality - Contributing independently
4. Business insight - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

1. Cultivates innovation - Contributing independently
2. Customer focus - Contributing independently
3. Drives results - Contributing independently
4. Collaborates - Contributing independently
5. Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
DEADLINE TO APPLY: 28 February 2025.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.