Media Specialist

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Media Specialist works within the 2U Learning division as part of the Media Operations team. This role strikes a balance between the coordination of media operations administrative tasks as well as hands-on technical tasks. As a member of the media management support team, they will be directly involved in coordinating and executing various media management workflows from the ingest of raw media through final delivery of academic content across all of 2U’s product lines. They will also work with all ancillary post-production related equipment and peripherals that enable the ingest, transcode, video editing, motion graphics, audio mixing, color correction, video quality assurance, and delivery of media assets. This role will collaborate with internal 2U stakeholders including the Video Production and Curriculum Management teams, and external vendors including post-production, video quality assurance, learning designers, and implementation service providers. A successful Media Specialist will have strong technical, organizational, and problem-solving skills to help execute the media management/post-production process. They will remain self-motivated and have a positive presence while managing the delivery workflow for multiple projects in a fast-moving environment. They must pay unwavering attention to detail while staying focused on our ultimate goal of delivering a polished product in a timely manner.

Responsibilities Include, But Are Not Limited To:

• (Ongoing) Support media operations and post-production staff in managing various aspects of media workflows/processes.
• (Ongoing) Communication between internal stakeholders and vendors, regarding video/media requests, project requirements, and deadlines.
• Adhere to established deadlines for ingest, media management, final delivery, and other related post-production tasks, and help track and maintain media asset deliverables via various systems and reports.
• Collaborate with 2U’s video editing vendor to prepare media assets for post-production.
• Execute file-based ingest workflows of various formats of acquired raw media, including on-location, studio, and zoom media (30%), including troubleshooting technical issues as they arise with support from the Engineering team.
• Gather and apply various technical and editorial metadata to both raw and final media assets within our media asset management system, IPV Curator.
• Coordinate and execute assigned media-related requests including partner asset requests.
• Take on additional duties and responsibilities as required.

Things That Should Be In Your Background:

• 3+ years of professional video/digital media post-production and/or media operations experience.
• Proven ability to exercise sound decision making in a fast-paced environment.
• Experience with Digital/Media Asset Management software, and/or Product/Project Management Systems - Atlassian Jira and/or IPV Curator a bonus.
• Familiarity with metadata best practices with media management environment.
• Working knowledge of related post-production software including Adobe Creative Suite (Premiere, After Effects, Photoshop) and/or other NLE systems. Video editing skills are preferred.
• Understanding of various media formats including resolution, size, and video frame rate.
• Experience with various technology and software solutions such as Google apps, Microsoft Office, Amazon Web Services, Slack and overall web-savviness.
• Impeccable verbal and written communication skills with the ability to communicate in a courteous, tactful, and concise manner.

Other Attributes That Will Help You In This Role:

• Supremely organized, uses good judgment, and capable of handling multiple projects and priorities simultaneously.
• A positive, proactive and collaborative attitude.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include:

• 2 complimentary Getsmarter short courses per year.
• Subsidised medical aid with Discovery Health Medical Scheme.
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit.
• Employee Assistance Program (EAP).
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at:recruitingaccommodations@2u.com.