Managing Executive: Chief Operating Officer

Managing Executive: Chief Operating Officer

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Full-time

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Full job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary: Provide strategic business enablement guidance to the business enablement strategy as it manifests in the various segments, products, and channels. Guide the execution of that strategy in alignment with the identified specific strategies for business enablement.

Accountabilities:

1. Strategy Formulation and Execution: Identify strategic role players and stakeholders and engage all stakeholders, role players, and industry forums to understand changes to strategy, regulations, and markets. Set and communicate a long-term strategy that clearly articulates strategic targets and metrics to align the delivery of agreed strategy against the business enablement strategic objectives and targets and shareholder expectations.
2. Customer Primary: Provide business insights based on market trends, competitor offerings, and global best practices as it relates to business enablement. Display, portray, and translate a deep understanding of market shifts and competitive positioning from a capability insights perspective and devise plans that will support prioritisation efforts.
3. Sustainable Growth: Influence, integrate and guide but also meet the Cluster’s growth ambitions. Through delivery and execution, perform an active role with the mandate to increase business enablement overall contribution to Group performance.
4. Client-Driven Innovation and Growth: Stay abreast of industry trends and role players and ensure that business enablement is well positioned to provide competitive and industry leading products and services.
5. Leading Talent: Accountable for enabling people and culture aligned to brand value. Determine and analyse attestation, training, and development needs for direct reports, and ensure that these requirements are met.
6. Operational Effectiveness: Drive the development and tracking of tactical plans and scorecards and take corrective actions where required. Orchestrate the necessary process to facilitate regular strategic alignment between Group and business enablement.
7. Program Management: Manage the Strategic Initiatives Book of Work. Establish Program Management office and provide project management support to ensure projects are delivered on time and within budget.
8. Change Management: Build Change management Capability for the Cluster. Adopt progressive Change management models and embedment approaches for optimal adoption of new processes, products or technologies.
9. Good Governance, Risk and Compliance: Drive the development and implementation of integrated corporate governance and compliance frameworks throughout the department.
10. Fraud Management: Develop robust fraud strategy and provide leadership in managing fraud for the Cluster.
11. Data Monetisation: Consider the explicit use of data and its inherent value to explore opportunities, plan and guide all decisions for execution.
12. Digital Adoption: Deliberately seek opportunities to digitise, automate and implement solutions for customer primacy, innovation, and operational effectiveness.

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.