Manager, Product Management, Emerging Markets Acceptance Solutions

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Job Title:

Location: Selby - Johannesburg, GP ZA (Primary)

Occupational Level: Professional

Job Category: Legal

Job Type: Permanent

Description

BankservAfrica forms part of the South African National Payments System and is a trusted partner of the financial industry, including banking institutions. Therefore, employees must adhere to unwavering standards of honesty and transparency in performing their duties.

PURPOSE

Drive sustainable business value for an organisation.

Key Responsibilities Include:

1. Contribute/compile budget setting and annual business planning.
2. Manage and control individual and relevant intervention, project, and programme costs.
3. Manage the Risk Management budget activities.
4. Manage the risk champion structure and cost layout.
5. Manage Training and awareness budget.
6. Develop and maintain good stakeholder relationships - internal and external (Domestic and/or Regional).
7. Deliver on internal and external stakeholder requirements and business needs (Domestic and Regional).
8. Contribute to and deliver on BU goals and activities aligned to strategy (Various Long-Term Desired outcomes).
9. Demonstrate innovative thinking in area of expertise and translate this into business process/solutions/working practice improvements.
10. Deliver client or company-specific projects in line with company standards and in agreement with line manager.
11. End-to-end administration of the Insurance Policy cover for BankservAfrica (Annual), while maintaining the stakeholder relationship between Marsh (STI broker) and BankservAfrica.
12. Manage BankservAfrica Business Interruption/Incidents and report same to BC Policy Committee (facilitated by PASA).
13. Assist in the Combined Assurance approach as a member of the Combined Assurance Forum (CAF) in line with other internal assurance providers.
14. Act as deputy Chairperson to caretake the meeting in the absence of the CAF Chairperson.
15. Manage the review, amendment, and approval of the BCM Policy (ARC) and Procedures (CRO).
16. Develop and manage comprehensive processes and risk monitoring systems to identify, document, communicate, and develop appropriate strategies to mitigate key risks for BankservAfrica as Payments Systems Operator (PSO).
17. Develop, implement, and administer the enterprise risk management program holistically for Operator and Scheme.
18. Identify and monitor key risk indicators, tolerances, and trends and their correlation to the BankservAfrica Corporate Scorecard and Strategic objectives.
19. Manage the development of the Strategic risks with the BankservAfrica Board, Board Committees, and Executive Management.
20. Recommend ways to control or reduce risk to the Business Units within the organisation through second line of assurance management of the appointed Risk Champions per department.
21. Facilitate the identification and assist in analysing areas of potential risk to the success of the organisation.
22. Produce reports or presentations that outline findings, explain risk positions, and recommend changes.
23. Compile and assist in delivering Monthly (Executive and Senior Management) and Quarterly (Board and Board sub-committees) risk reporting.
24. Analyse new legislation, in conjunction with relevant departments within the organisation, to determine impact on risk exposure.
25. Maintain data in information systems or databases.
26. Appointed by Compliance as Business Owner/Data Steward and/or Data Privacy Champion in accordance with business need for Risk Management.
27. Maintain and manage all content (ERM, BCM, and STI) on IT-enabled platforms (OneDrive/Sharepoint etc.) for Risk Management.
28. End-to-end facilitation of the audit assurance process facilitated by Internal and/or External Audit.
29. Approval and closure of Audit related findings (Risk Management department – ERM).
30. Provide Business Continuity Planning documentation and training to all employees.
31. Manage the review, amendment, and approval of the BCM Policy (ARC) and Procedures (CRO).
32. Manage the distribution of the BCM Policy, BCM Frameworks, and BCP document to staff through the local intranet and OnBase.
33. Manage annual enhancement of the Business Continuity Plan (Contingency plans per crisis event).
34. Complete Crisis Management training and simulations with Senior and Executive Management.
35. Perform bi-annual reviews and tests of established Business Continuity Plans and procedures, reporting findings to Senior Management and making recommendations for improvements as needed.
36. Promote a positive Risk Management culture/awareness within the organisation.
37. Responsible for the Induction of new employees, design, and maintain Induction presentation/training and awareness.
38. Facilitate annual Risk Management Maturity Assessment with the Internal Risk Management structure and report to the internal risk forum, Senior Management, and Board Committees.

Qualifications / Knowledge

Degree in Risk Management or an equivalent highest level of education: B-Com Honours. Knowledge and understanding of the Microsoft suite.

Experience

Minimum 4 – 5 years' experience in risk management. Approximately 3 years risk experience (Risk Champion, Risk Coordinator, Risk Specialist). Experience in Enterprise Risk Management, Business Continuity Management, and Short Term Insurance.