Manager: People Shared Service Centre

Job Profile Summary:

At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry.

We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the USA, South Africa, UK, Spain, Malta, Sweden, and Australia.

To work for Derivco means you will work with cutting-edge technology in our designer offices.

Our people are brilliant, our ideas fresh, and our technology is trailblazing. You will be inspired, challenged, and stimulated every day and you will receive an extraordinary number of high-fives - rewarded for work well done. A place where you will feel as if you have found your intellectual and creative home.

Role Overview:

Your primary function as the Manager: People Shared Service Centre is to oversee the day-to-day operations of the HR Shared Services Centre, ensuring the efficient and accurate delivery of HR services to employees. This role involves managing a team, optimizing HR processes, and driving continuous improvement to support organizational goals and enhance employee satisfaction. This is a new area, and so the incumbent will be responsible for building the team and the function within Derivco.

Job Description:

Key Responsibilities:

• Oversee the delivery of HR services, including benefits administration, employee data management, and HR inquiries. Ensure services are delivered efficiently, accurately, and in compliance with company policies and legal requirements.
• Analyze and streamline HR processes to improve efficiency, reduce costs, and enhance the quality of service. Implement best practices and ensure consistent application across the Shared Services Centre.
• Develop and implement initiatives to enhance the employee experience, ensuring that HR services meet the needs of employees and contribute to overall satisfaction.
• Ensure compliance with HR policies, legal requirements, and regulatory standards. Monitor and report on key performance metrics and service levels to identify areas for improvement.
• Work closely with HR business partners, line managers, and other stakeholders to address service issues, provide insights, and support HR initiatives.
• Lead and participate in HR projects and initiatives, such as system implementations, process improvements, and policy updates. Develop project plans, track progress, and ensure successful delivery.

Skills and Experience:

Key Qualifications and Experience:

• 8 Years experience in a senior HR role in Shared Services or similar role.
• Knowledge of all HR practices:
  • Labour Legislation
  • HR Information Systems
  • Business Partnering Models
  • Data visualization & analytics
  • Analytical thinking
  • High attention to detail
  • People Analytics
• Understanding of business domain, business strategy, and long-term objectives.
• Understanding of People Strategy.

Why Join Derivco?

• Hybrid working model.
• Competitive salary package and benefits.
• Discretionary bonus payments.
• Onsite Gym/gym allowance.
• School subsidies.
• Study assistance.

Derivco is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.