Manager General Merchandise

It's fun to work in a company where people truly BELIEVE in what they're doing!

Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines.

Minimum Qualifications:

1. Matric
2. 2 – 4 years' experience as a supervisor

Competencies:

1. Communication
2. Controls quality & standards
3. Customer orientation / Passion for customer
4. Delegation
5. Team orientation

Responsibilities:

1. Merchandise Management:

• Ensures that hygiene, housekeeping and safe work standards are maintained
• Monitors adherence to merchandise/display standards
• Conducts regular quality checks on merchandise
• Checks that pricing of products are correct
• Optimises stock levels
• Ensures the safe handling of and disposal of hazardous chemicals
• Identifies possible hazards in the workplace
• Manages inventory
• Monitors quality checks on merchandise
• Checks and advises on merchandising safety and hygiene standards
• Monitors competitor developments and customer profiles
• Develops and builds supplier relationships
• Analyses category performance

• Monitors departmental gross margins and turnover and identifies deviations
• Conducts bi-annual stock take

• Evaluates the performance of subordinates against agreed objectives and standards
• Monitors, assists and advises on staff performance
• Supervises staff
• Provides input into scheduling requirements for the department

• Ensures that all equipment is maintained in effective working order
• Ensures that equipment is operated in accordance to laid down standards
• Ensures that checks are carried out on faulty equipment before calling out relevant contractor
• Ensures that back-ups are well maintained

• Ensures adherence to security procedures
• Implements shrinkage control measures
• Monitors all areas of possible loss due to theft, freebagging, fraud, and/or carelessness
• Opens and locks store
• Attends to alarm call-outs
• Ensures that cash office procedures and security checks are adhered to

• Completes all relevant administration documentation
• Monitors and checks accuracy of LAN listing with reference to incorrect barcodes and discontinued lines
• Monitors and checks that price changes are actioned daily
• Analyses stock reports
• Confirms daily rosters and follows up on deliveries
• Utilises daily stock reports
• Monitors daily/weekly turnover

• Provides customers with information on store layout, product availability and customer services
• Listens, confirms and responds to customer request for products and services
• Deals with customers who wish to return/exchange/repair goods previously purchased
• Performs front-line duty
• Handles customer complaints

• Plans and implements sales promotions
• Plans and implements the execution of in-store promotions
• Monitors the implementation of promotional activities in store
• Evaluates the success of promotional activities in-store

Closing date: 17 February 2025

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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