Manager Client Services Randburg

Transportation Security Officer (TSO) are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner.

Their duties may also extend to securing high-profile events, important figures, and anything that includes or impacts our transportation systems.

Qualifications

To qualify for the SV-D pay band (equivalent to the GS-5 / 6), you must meet one of the qualification requirements (A OR B) outlined below:

1. Experience: At least one year of full-time work experience in the security industry, aviation screening, or as an X-ray technician.
2. Education: Have a high school diploma, General Educational Development (GED), High School Equivalency Test (HiSET), or Test Assessing Secondary Completion (TASC) high school equivalency certificate.

Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

Additional Requirements

Occasional Travel Required: A minimum of three weeks of travel in a full-time duty status may be required to complete TSA's New Hire training. New Hire training and travel requirements vary by duty location and may require up to six weeks of full-time duty status travel.

Employees will be paid for compensable hours and reimbursed for authorized travel expenses per TSA Travel Policy.

Selective Service Registration Requirement: TSA policy requires verification of Selective Service registration for male applicants born after 12 / 31 / 59.

Credit Check: Applicants must not have delinquent Federal or State taxes, or past due child support payments.

Residency Requirement: Applicants are required to have resided within the United States for three of the last five years immediately prior to applying for this position.

Reemployed Annuitants: Since the TSO position is permanent, it does not meet the eligibility requirement for a salary offset waiver under the National Defense Authorization Act (NDAA) for Fiscal Year.

Dress and Appearance Responsibilities

TSOs must adhere to the current Master Collective Bargaining Agreement (CBA). For example, non-protruding ear gauges or spacers that match your skin and do not exceed one half-inch diameter, inconspicuous nose or tongue piercings that match your skin or tongue, body piercings may not be visible to the public.

Additionally, tattoos that are indecent, commonly associated with gangs, extremists, and/or supremacist organizations or that advocate sexual, racial, or religious discrimination must be covered at all times.

Work Schedules

Specific work shifts and schedules will be determined by the airport. Full-time positions require 40 hours per week and may include irregular hours, nights, holidays, overtime, extended shifts, and weekend shifts.

Part-time shifts generally range from 16-32 hours per week and may include similar scheduling requirements.

Maintaining Employment

All TSOs must maintain the standard level of certification and fitness for duty, including completing classroom training, on-the-job training, and all initial certification testing.

This position is not a law enforcement position and therefore, is not covered by Law Enforcement Availability Pay or Law Enforcement Retirement.

For more information on the Fair Employment policy, see "Additional Resources" here.

TSA is an excepted service agency. Employment with TSA does not confer the "Competitive Status" that generally results from selection and service in Competitive Service agencies.